Hotels near Open Doors, Singapore

I had a wonderful stay here. The hotel is clean, spacious, and ideal for long business stays, with a washer, dryer, and fully equipped kitchen. It's conveniently located near MRT and bus stations. The front desk was very helpful, and the housekeeping staff kept everything tidy and comfortable. Special thanks to Ezam Sirin from reservations for arranging a quiet room, which I really appreciated due to my sensitivity to noise. Hope to come back in the future ^^.

Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.

The hotel was great! Hotel itself is quite old but well managed in a good location. The breakfast buffet has great options.

Kinda disappointed, 5 star hotel without welcome drink, nobody to carry your luggage to your room and I first didn’t get the room I booked, had to get angry on the phone for 30 minutes to finally get it. The room was good and breakfast too

The location is excellent, shopping mall & and mrt station is just next door. The only problem of the hotel is the bed is quite soft.

The hotel itself is consider convenient, there’s a gateway right across the street beside the hotel where it can connect down to Suntec City lower level food court. This trip we brought our one year old with us. During the check in, no one informed us about the music festival (DJ) that had been going on for the past days. The room that was given to us were right on top of the music festival, it was so loud during the afternoon and I was told it’ll continue to 10pm. My son couldn’t take his nap at all! This messed up our whole day schedule, we basically wasted the whole day trying to get a room change. However, thanks to the assistant front desk manager (Ivy) we were able to get a higher floor room away from all the noise (finally got a room change at around 8:30pm), if it’s not for her help I would have given a even less of a rating. Once again I would like to thanks Ivy for all her help. She was great.

Second visit. Got a complimentary upgrade to club lounge access. Service at the Club Lounge was exquisite with smiles. Thankful for the upgrade but the cuisine was not suited for the palette of the traditiomal elderly. Room was clean and view was fantastic at level 32. The bathtub is always TV was an issue on the second day that kept restarting and could not be used for the entire second day, even after technical assistance. Overall still a great experience and would visit again!

The hotel is very new and clean. Staff was very helpful and friendly. I left my ID at the front desk when checking in and the staff only called me after 8am to not disturb me at night. Located at a distance from the MTR station but there are plenty of buses, and it's lovely neighborhood! Would stay here again the next time I'm in Singapore.

Visited on a Saturday and checked out on a Sunday. Check-in was fairly quick and fast. The reception was very professional and really nice and helped me check in without a hassle. I read reviews about Mercure on Trip and was wondering how bad it could be when talking about the room size. I figured that those customers were not from around Singapore and didn't know how small a hotel room in SG can be. Voila. I went into the room and was surprised. Everything was clean and the room was big enough in Singapore standards. M Social was my go-to and I was just wondering to myself that the room I booked in Mercure was much bigger than M Social and cheaper as well. Having stayed in York Hotel & M-Social most of the time, the money spent in Mercure was actually more worth it. Room came with shampoo, conditioner & body wash; M Social provided only shampoo and body wash. I ordered food in through GrabFood and realised I didn't have cutleries. Called the front desk at 1:45am asking for cutleries and received disposable utensils in the span of 5 minutes max. Talk about proficiency. I'm also a sucker for breakfast but I can't ever wake up in time so I cannot comment yet but I'll definitely book another stay soon so that I can try their breakfast. The place is very centralised and food is everywhere along the vicinity so there wouldn't be an issue if you're travelling from overseas. There are kopitiams / coffee shops which has cheaper food options as well if you do not want to break your bank but there are cafes and bars around the area as well. Air-condition was working as expected and hot water in the bathroom was also working well. There is SEPARATE tap with filtered water for you to refill your bottle so that you do not need to buy bottles and bottles of water which is nice. Checkout was at 12pm and I received a call at about 11:40am - 11:45am reminding me to check out. I thought I'd have to wait in queue to check out but I was approached by a staff or maybe the manager (?) and he even asked if we needed to keep our luggages with them first. I did not have any luggage so I declined the offer and just passed the keycards to him and that was my checkout process. Miscellanous stuffs I noticed - The staffs are very good at pre-empting what someone needs when a customer was walking towards the counter and asked where the washroom is and the 'security' pointed the direction of the toilet to him. Having worked in service / hospitality before, this is commendable as not many hotels are like that. The front desk was also receptive to requests when I wanted to leave a key card with the front desk so my friend can pick up the key card as well. Mercure in a nutshell is very service forward and professional. Compared to the other hotels I've stayed in, budget or hotels with stars, I'd definitely recommend Mercure as the top #1. Will definitely come back again. Thank you for having me!

Great hotel, had a bus-stop right near the entrance area. Paid around $1.50 to get to Vivocity which is also 15min walking distance. Around the same amount to get to the Gardens by the Bay. Lots of different bus numbers at this stop. There is a train station close by as well but we didnt use this. Overall good experience, like most new hotels the rooms are smaller sized but the bed was firm and comfortable. Water pressure was average. Breakfast was surprisingly good however, it can get busy and some tourists can get a bit pushy. The staff were polite and helpful.