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Verified reviews
Location4.2
Amenities4.0
Service4.4
Cleanliness4.3
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All reviews(311)
Positive reviews(284)
Reviews with photos/video(76)
Clean and tidy(75)
Awesome stay(48)
Great value for money(35)
Convenient location(33)
Great location(32)
Easy to get around(19)
Friendly front desk staff(9)
Shower difficult to use(8)
Negative reviews(27)
J&E Travels
Superior Room with 2 Single Beds
Stayed in Nov 2024
Family
2 reviews
3.5/5
Posted on Dec 1, 2024
The Ibis Budget Singapore Crystal hotel is located near Arab Street and Haji Lane, making it a convenient option for visitors to Singapore ¹. The hotel offers various room types, including Superior, Deluxe, and Triple rooms, which can accommodate up to two adults and one child below 12 years old ². Room amenities include flat-screen TVs, air conditioning, and free WiFi ¹.
Rates for the hotel start from around $70 per night, with an average rating of 3 out of 5 stars from 621 traveler reviews ³. Some reviewers have praised the hotel's affordability and proximity to local attractions, while others have noted that the rooms are small and basic ³ ⁴ ⁵.
Here are some key details to consider:
- *Room Options*: Superior, Deluxe, and Triple rooms available ²
- *Amenities*: Flat-screen TVs, air conditioning, free WiFi ¹
- *Location*: Near Arab Street and Haji Lane ¹
- *Rates*: Starting from around $70 per night ³
- *Reviews*: 3 out of 5 stars from 621 traveler reviews ³
Anonymous User
Superior Room with 2 Single Beds
Stayed in Oct 2024
Travel with friends
1 reviews
4.0/5
Very Good
Posted on Nov 2, 2024
Staffs are all friendly and willing to help us. They don’t have drinking water in the room but provide for refilling at the lobby. Hair dryer and kettle are in the room. No fridge but it is not necessary. The hotel locate near the bus stop. The room space is enough for 2 people but the silhouette glass door should be considered and the door of bathroom cannot be locked. Should bring the soap shampoo just in case.
Guest User
Superior Room with 1 Double Bed
Stayed in Oct 2024
Solo travellers
1 reviews
4.0/5
Very Good
Posted on Oct 8, 2024
Arrived late in Singapore so had to get a hotel for the night. The place is really good considering the price and the bathroom is pretty nice at well. It’s not located in the main toiristic area of Singapore, but the public transport is really good it doesn’t really matter.
Family guest
Superior Triple Room
Stayed in Sep 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Sep 19, 2024
Friendly and accomodating staff. good service and friendly crew
Response from Property: Dear Guest,We pride ourselves on delivering service from the heart and we have shared your kind recognition with our team. Your positive comments meant a lot to us and the Hotel Team will continue to strive to provide this warm hospitality to all our guests. We hope to have the pleasure of inviting you through our doors again.Warm Regards,JanetGuest Experience Executive
LouieMM
Superior Room with 2 Single Beds
Stayed in Dec 2024
Solo travellers
71 reviews
4.2/5
Very Good
Posted on Dec 12, 2024
Great value for the room rate. Budget hotel with limited amenities. Only if they provide complimentary water will be simply nice.
Anonymous User
Superior Room with 1 Double Bed
Stayed in Jun 2024
Travel with friends
20 reviews
3.0/5
Posted on Jun 6, 2024
Location was good, but there are no Water and refrigerator & soap.. There is a shortage of amenities
Response from Property: Dear Guest,Thank you for complimenting our hotel's excellent location and great accessibility to a wide range of amenities. As part of Accor chain of hotels advocating sustainability of the environment, we have stopped placing bottled water in the rooms. Tap water in Singapore is potable and a kettle is also placed in the room. Refrigerators are available at our higher-tier rooms with just a small top up fee to enjoy the room upgrade. We look forward to be of service to you again.Warm Regards,RolandGuest Experience Executive
ElleJ
Superior Room with 1 Double Bed
Stayed in May 2024
Family
3 reviews
4.7/5
Amazing
Posted on May 24, 2024
Very good and accommodating staff, location wise it’s the red light district as per the grab drivers that have dropped us off. Just for safety don’t go out alone at night. Room was nice and comfy. Potable tap water.
Response from Property: Dear Guest,The Hotel Team is delighted to learn of your wonderful stay experience with us, in particular from our comfortable rooms and amazing hospitality team. Singapore is one of the safest cities in the world and police cars also patrol the area frequently. Hence, many of our guests including lady travellers have shared in their reviews that they have felt safe and comfortable while staying with us despite the bias with the district. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive
Zhou Zhi Bin
Superior Room with 2 Single Beds
Stayed in Dec 2024
Business travellers
17 reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
Quite convenient to the ubi industrial Park and living as well especially for hanky panky
Ss_D
Deluxe Room with 1 Double Bed
Stayed in Oct 2024
Couples
8 reviews
3.7/5
Posted on Oct 27, 2024
Staff are very nice and accommodating. I’ve stayed in this hotel many times and the experience was always great. However, this time I think the aircon in my room is not working well. There are times when it is too warm then when we lower temp a bit becomes too cold. And the location of the room at the 2nd floor is not so good because we can hear people’s noise from downstairs. Other than that overall it was okay.
BADJEFF
Deluxe Triple Room
Stayed in Oct 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Oct 14, 2024
Walking distance to many eating places and the room is surprisingly nice and comfortable. Wife like it…
Response from Property: Dear Guest,It is heart-warming to hear that your stay with us was a wonderful one, and that both yourself and your wife had enjoyed our comfortable rooms and convenient location. There are indeed many restaurants in this neighbourhood that are popular with both locals and tourists. We hope to have the opportunity to welcome you back the next time you return to our beautiful city!Warm Regards,RolandGuest Experience Executive
She_Chan
Superior Room with 2 Single Beds
Stayed in Nov 2024
Family
11 reviews
5.0/5
Outstanding
Posted on Nov 23, 2024
Good location
Staffs are nice and are always available
The lobby space is comfortable
Response from Property: Dear She Chan,We are delighted that you enjoyed our convenient location with fantastic staff service. Your comfort and satisfaction are our top priorities. Thank you for choosing to stay with us, and we hope to see you back for another great experience.Warm Regards,JanetGuest Experience Executive
Nhim Sovandy
Superior Triple Room
Stayed in Jul 2024
Travel with friends
1 reviews
3.7/5
Posted on Aug 4, 2024
Nice affordable hotel
Response from Property: Dear Guest,Thank you for letting us know we have met your expectations as a budget-conscious traveller. We are glad that you had spotted a great bargain in staying with us and we certainly look forward to welcome you back soon!Warm Regards,RolandGuest Experience Executive
S Mah
Superior Room
Stayed in Jan 2024
Solo travellers
5 reviews
4.0/5
Very Good
Posted on Apr 12, 2024
A great hotel for concerts. I stayed here twice for two different concerts and it’s walkable to the stadium or two bus stop ride. It’s clean with a modern bathroom but the room given to me was nearest to the loft so I could hear the lift sounds constantly and sometimes saw baby cockroach which I just close one eye. Can easily hear guests walking and talking at the corridor so it may be a bit loud. It’s also close to public transportation (train and bus) so it’s a good location even not for concert.
Response from Property: Dear Guest,Thank you for returning to stay with us again! Our hotel location is indeed very strategically located and perfect for concert-goers with our close proximity to National Stadium, eateries, public transport and convenient amenities. We appreciate your valuable feedback as it helps us identify the areas so as to improve the guest experience. We hope to have the chance to welcome you back in the near future!Warm Regards,RolandGuest Experience Executive
Miaxmae
Superior Room with 1 Double Bed
Stayed in Nov 2024
Couples
15 reviews
5.0/5
Outstanding
Posted on Nov 9, 2024
Super affordable and clean. Really close to marina bay. Great stay!
kawuwung
Superior Triple Room
Stayed in Mar 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Apr 2, 2024
As expectation. Recommended for 3 or 4 pax in room.
Response from Property: Dear Guest,The Hotel Team is grateful to receive your very strong recommendation for ibis budget Crystal and to learn of your wonderful stay with us. It has been an absolute delight to have exceeded your expectations during your stay with us, and we would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive