Guest User
November 4, 2023
I have visited here on a few occasions, before the current owners renovated, it’s a much different place now, we were told on arrival that we were early to check in our room was not ready, that was fine, we took the walk to both the Champagne falls, and the Bridal veil falls, a walk I had before, it was much harder than I recall but then again I may have been 30 years younger. On our return well after the 2 pm check in time we were given our key, but found our room had not been prepared….I must say the young lady Kate, went overboard to apologise and offered us drinks while we waited, what was a disappointment soon turned into a pleasure as we luxuriated in the room spa, to ease tired legs. We were offered free dinner in compensation which was very nice, though waiting for food took a while, the food looked promising on the menu, but disappointed a little in the delivery, especially breakfast the next morning, a five star restaurant chef should know how to poach eggs. All this aside what a great place to visit our room was excellent and surpassed our expectations, clean well appointed, warm and luxurious.