After traveling around the world for so many years, I have stayed in thousands of hotels. It is no exaggeration to say that there are only a handful of hotels that are as thoughtful and just right as the InterContinental Shijiazhuang in terms of service awareness.
Before checking in, they took the initiative to call me one day in advance to confirm and assist in arranging the very distinctive "butler service". This time, I was fortunate to get the assistance of the butler Jerry Gan, and the whole process was pleasant and worry-free.
When I arrived at the hotel, Jerry greeted me in the lobby. After I entered the room, he also helped to deliver the welcome fruit plate. Seeing that I brought children, he also delivered snacks and bedtime milk in the evening (Figure 4). The next morning, he also reminded me of the breakfast ddl for fear that I would miss it when I slept too much. When I checked out, he also sent me out and brought a small gift for my family. How to describe it? In just two and a half days, I felt the dedication of InterContinental Shijiazhuang and Jerry in service. Thank you!
The hotel hardware is also very good, with a spacious and bright lobby, a clean environment, and comprehensive supporting facilities.
In fact, the hardware gap between major five-star hotels is not too big, and each has its own characteristics, but InterContinental wins in software.
We also experienced the "destructive power" of attentive service when dining at the nearby Wanda Plaza Xiaofangniu, so much so that the children kept suggesting on the way back:
"Next time I come to Shijiazhuang, I'll stay at InterContinental and eat at Xiaofangniu!"
"OK, I'll arrange it!"👌
Original TextTranslation provided by Google