The Eastbury & Spa

We were in the anemia rol. Which was lovely. It had a lovely long corridor and off it was a separate toilet then a huge bathroom with huge bath, shower and due basins. It had a espresso machine plus kettle. The breakfast was cooked to order and very good.

Not a 5 star hotel. Horrible musty smell in the corridor leading to my room. Smell was not any better in my room. No staff after 9pm A single bed only. No food served except for breakfast…remote control was not working, had to asked hotel staff to change batteries decided to leave the hotel within 10minutes . I’ve booked myself in a different hotel

We had high hopes for the Eastbury but unfortunately were somewhat disappointed. Firstly, the location is fantastic, just a short walk to the beautiful town centre. On arrival we were shown to what I can only describe as an attic room, up some very old narrow stairs, with a musty smell. I appreciate this is an old building but how one would get out in a fire is anyone’s guess. The room was tired, dark, dusty, and thoroughly depressing. The end wall of the roof was painted a miserable ‘heavy smoker’ tobacco like colour. The bathroom, which like the gents toilets clearly had not been ‘completely renovated’ as the notice in the reception area states, in 2018, had probably last been looked at in the 1980’s. The light over the sink didn’t work, the awful noisy Mira shower struggled to deliver a shower due to thick limescale on the head, and there was no extractor fan. We spent as little time in the room as possible, preferring instead to walk the streets of Sherborne. The morning breakfast staff were attentive, the breakfast though was nothing special. A 5 star place this definitely isn’t. On checking out I had my feedback to give had anyone been bothered to listen. The woman on reception took my key, gave me my bill and we left. No ‘did you have a nice stay?’ or anything. We won’t be back and I’d urge others to spend their money elsewhere.

I was fortunate enough to win an overnight stay for two in a luxury double room with Dorset breakfast at The Eastbury Hotel & Spa. We stayed at the Hotel last week and couldn't believe that we had been booked into the luxury four poster suite complete with our own spa bath and a private walled courtyard. The staff were all very friendly and couldn't do enough for you. It's certainly the best Hotel we have stayed in, and hope to return very soon.

Lovely rooms, with everything you need. Staff are very friendly and attentive. The breakfast was delicious with lots of choice. Within easy reach of great eateries. Good walking round the area and plenty of things to do, or nice to relax in the lovely gardens.

Just perfect especially the breakfast. Gardens are eloquent. Rooms are spotless and comfortable. Best of all the staff are welcoming, helpful and thoughtful! I wonder if they can guess who I am (frequent visitor!) I don’t need 200 words! Excellent.

This is an elegant, well-appointed, traditional English hotel. Our street-side room was spacious, bright and clean with a comfortable bed and immaculate bathroom. The large garden is a delight. Service was friendly and efficient, location is five minutes' walk to town centre, and there is ample on-site car parking. Only breakfast (excellent) is served and the doors are locked at 9pm, making this more a B&B experience than a hotel. As such, prices are a little steep.

We were looking for a 5 star experience for a special anniversary. This was not it. Did not live up to description. The room was dusty, behind the bedside cabinets which I had to move to retrieve a dropped item. There were cobwebs in the bathroom. Standard of room cleaning poor. The included afternoon tea was stale and the staff attitude to our complaint was not good (but was refunded without saying anything). Breakfasts were good, staff there more pleasant. Reception staff indifferent. Area beautiful, may return but not to this hotel

From checking in to departure this is a superb hotel being well managed and extremely well located. The rooms are very comfortable and well equipped and the breakfast is delicious including wonderful kippers. I would put this in the top ten hotels I have stayed in over the last few years