Meiyi Hotel (Shenzhen North Railway Station Longguan Avenue) Reviews

Response from Property: Dear guests, hello! Thank you for choosing to stay at Meilai Hotel and giving us a review in your busy schedule. Although it is a pity that we cannot get your five-star praise, we will continue to improve our quality and service, and look forward to bringing you a better stay experience next time!

Response from Property: Happiness is seeing your overwhelming praise. We cherish our meeting by chance and look forward to meeting you again. I wish you a happy work and life!

Response from Property: Dear guest: Hello! First of all, on behalf of all the hotel staff, I sincerely thank you for choosing our hotel and taking the time to share your stay experience. We attach great importance to the feedback of each guest and are committed to providing you with the best service and the most comfortable accommodation environment. We are very happy to hear your comments on our hotel hardware facilities, cleanliness, design and bedding. These positive feedbacks are the driving force for us to continuously strive to improve the quality of service. We are also very happy to know that you are satisfied with the fragrance of the toiletries and hand sanitizers we provide, which is a great encouragement for us. We are deeply sorry about the episode about the top-floor laundry facilities you mentioned. We understand that this has caused you inconvenience and sincerely apologize for it. We will immediately investigate this incident and strengthen management and training to ensure that similar situations do not happen again. At the same time, we also thank you for choosing our paid dryer service to ensure that your clothes can be dried in time. Thank you again for your feedback and suggestions. We sincerely hope that you will choose our hotel again in the future, and we will do our best to provide you with better services. At the same time, if you have any other questions or suggestions, please feel free to contact us and we will serve you wholeheartedly. Thank you again for your trust and support for our hotel!

Response from Property: The best travel is to find a long-lost feeling in Shenzhen Meilai Hotel. Among thousands of people, Xiaolai is glad to meet you, not a step earlier or later. There will be new encounters only if there is a miss; fate is, not too early or too late, just right. Because of professionalism, it is excellent. Xiaolai is also growing continuously, hoping to provide more perfect service to the objective. Let you not only have a sweet sleep, but also a little surprise and a little touch brought by Xiaolai, give a shallow look back at time, and find a warm feeling for the soul. Looking forward to your visit again!

Response from Property: The best travel is to find a long-lost feeling in Shenzhen Meilai Hotel. Among thousands of people, Xiaolai is glad to meet you, not a step earlier or later. There will be new encounters only if there is a miss; fate is, not too early or too late, just right. Because of professionalism, it is excellent. Xiaolai is also growing continuously, hoping to provide more perfect service to the objective. Let you not only have a sweet sleep, but also a little surprise and a little touch brought by Xiaolai, give a shallow look back at time, and find a warm feeling for the soul. Looking forward to your visit again!

Response from Property: The distance between hearts can be very close or very far. Meilai has always insisted on serving guests with heart and affection. In that life, I traveled around mountains, rivers and pagodas, not for the sake of cultivating the next life, but just to meet you on the way.

Response from Property: Dear Mr. Wang: Hello! First of all, on behalf of the hotel, I would like to express my deep apologies to you. We are very sorry for the unpleasant experience you had at the front desk. We have received your feedback and attach great importance to it. Your complaint reveals some shortcomings in our service process, especially the behavior of the front desk staff, which is seriously inconsistent with the values ​​and service standards of our hotel. We will immediately investigate the matter and strengthen the training of front desk staff to prevent similar problems from happening again. We understand and agree with your point of view that an excellent hotel depends not only on hardware facilities, but more importantly on providing high-quality services and respecting the feelings of every guest. Your feedback makes us realize that we still have a lot of room for improvement in this regard. We are very happy that you have affirmed the room facilities and environment you mentioned. The hygiene and comfort of the toilet are one of our focuses, and we are very pleased to hear that you are satisfied with it. Regarding the issue of renewal you mentioned, we will conduct an internal review and optimize our booking process to ensure that every guest is treated fairly. At the same time, we will also reflect on our membership policy to ensure that it truly brings benefits and convenience to guests, rather than becoming a means of forcing guests to consume. Once again, we apologize for the inconvenience this has caused you and thank you for taking the time to share your stay experience. Your feedback is an important reference for us to improve our services. We sincerely hope that you will visit our hotel again and give us a chance to provide you with better service. If you have any other questions or suggestions, please feel free to contact us. We look forward to providing you with a better and more enjoyable stay in the future.

Response from Property: Thank you for your support and affirmation. Since you are satisfied with us, we hope you can come often and spread the word of mouth. I wish you a happy life and a good mood every day!