Shenzhen Rose Hotel

The service attitude is very good, the environment is good, the real sea view room, enjoy the scenery during the day, and fall asleep listening to the sound of the waves at night, very happy holiday, recommended to stay!

The hotel is convenient, very close to the sea, and the facilities are very new. If you don't have high requirements for facilities, it's a good choice for bringing children. And if you stay in the hotel, you can enter the beach for free x The sea in this season is really beautiful.

I am a frequent visitor here, and the epidemic has not stopped even after three years. I am also a super regular customer of Ctrip, and I have placed orders with Ctrip all over the world. As for me being a regular customer but this time I give a bad review? Why is this? The review is a bit long, so read on if you're interested. First of all, affirm the reason why I often come. First, children like to come to the beach to play. Even though we live in Shenzhen, I still choose to book a hotel for one night because of the location of this hotel in the scenic area. I know all room types of this hotel. I feel that the special room offered by the hotel is also very cost-effective. There are quite a lot of windows, views, and area, so I often choose this room type. For this reservation, I would like to thank a guy at the front desk who answered the phone. I took a step too late. I originally needed three rooms and only got one. I called the hotel and the boy added two additional special rooms for me. I went to Ctrip and booked them for me successfully. So I happily took the children to the scenic spot to play again as usual. However, this time, the woman who received us in the parking space at the front desk of the hotel was very impolite and spoke very meanly. We have small children, of course I will ask if there is a room on the first floor? Those who didn’t choose other floors should bear the brunt and tell me that there are no rooms on the first floor, and the rest are all sea view rooms, which are preferential rooms for you. It's the first time, I don't have anything, so I just say okay, then you can arrange the second floor. Thinking that this young lady didn’t look very happy, so I wanted to chat with her. After all, I’m a frequent visitor, so I told him that we used to come here often, and we lived in these three rooms on the first floor, so He emphasized again, do you want to be connected? There are only other floors, and the rest are sea view rooms overlooking the sea. It seems that I don't want to talk too much with him for answering this way, so I just say okay, okay, okay, it's okay, you can check in. I don't care too much about her, and I'm not angry, after all, I'm also a frequent visitor here. So my family members and I said, since it is on the second floor, you can move your things up to the second floor first, so you don’t have to do it here, and I will come up after I get the room card. The friend who drove us here to help us with our luggage came for the first time, so he went in the wrong direction and didn't go up the stairs. He thought there was an elevator, but I told him later that there was no elevator here, only stairs, so this The front desk said again, the direction you are going is the sea view room. This time, I couldn't take it anymore, so I just yelled at him, don't say yelling at her, she would immediately get down, she really is the kind of person who looks down on others. But it is still the kind of attitude that is very disdainful. Since the hotel launched special rooms, after all, it hopes to achieve a certain publicity effect and earn repeat customers. The person who booked this room may not necessarily live in someone who is easy to provoke, bully, or is a poor person. You can’t just let you be bullied, so what? I am not a persimmon, I turned on the recording function in time and recorded it. If you need to confirm this comment, Ctrip can ask me for the recording of the second half of the conversation. As for the hotel manager, if you need to investigate, you can check the front desk monitoring@酒店管理@酒店管理人@户trip客服。 Sister at the front desk, I don't know what kind of meanness you have experienced during the Chinese New Year, or if it's just your nature. Be a good person and love this world well, and your life may be better. We really miss the front desk service of the hotel so much. If such a front desk continues to "serve" at this hotel, I think not only will we not come back, I will not recommend this hotel to anyone again. Thank you all for reading my comments carefully. In addition, the floor and cups were very wet when the hotel checked in, which can be improved

It's close to the beach, so you don't need a sea view room on the first floor. Although there are beaches outside the balcony, they are all tents. It's a surprise to sit on the balcony and strangers in the tent ask you to wash the fruit. There are no elevators in the hotel, but stairs. Breakfast is at a food stall at the door. It's so-so, so-so, so-so Bring beach tickets, the sea is very good, the sea is transparent when the weather is good, but the bottom of the sea has a slightly steep slope, children who can't water should worry more about playing at the beach

The hotel facilities are not bad, and the rooms are comfortable. Children like the small courtyard of the hotel very much, they can play board games and chat. The main reason is that the handsome guy at the front desk is very enthusiastic, and the attitude of the service staff is very good, which makes up for the small shortcomings of the toilet's small smell. Very recommended! !

The level of ordinary B&Bs. The hotel on the 4th floor does not have an elevator. The sound insulation is not good. The breakfast is simple and clean. It is very close to the beach

It's very comfortable. It's in the scenic spot, so it's convenient to go to the beach. will go again next time

The hotel environment is great, and the service staff are also very enthusiastic. Recommended