Anonymous User
April 15, 2023
The attitude of the front desk and customer service is good, but the attitude of the aunt at the breakfast buffet is not so friendly.
The overall environment is not good, there are the following problems:
1. The network is very, very poor. I asked someone to come up to help me. The explanation given was that there were too many people staying recently, which caused the network to be relatively slow. If the hotel's network is set up according to the fact that the hotel will not be full when planning, I have nothing to say.
2. The room is relatively small, with only one stool. Two people live together. If you order takeout, you need to sit down and eat separately. Once the suitcase is opened, there is no space. When I entered the room, I saw that the window was open. If it is for ventilation, there is no problem, but there is no screen window. When I lay down at night, I saw 2 mosquitoes flying around.
3. The sound insulation effect is very poor. In the morning, you can hear the sound of different guests leaving the store, closing the door and dragging their luggage.
4. When you check in on the first day, there is only the last bit of shower gel, that is, there are no new bath products for new guests. Although new ones will be provided as soon as you call the customer service, in fact, this can be provided from the beginning.
5. The hair dryer provided by the hotel is hand-held, which is very inconvenient to blow.
6. There are only about 10 programs to watch on the TV. If the network is smooth, you will not think about watching TV.
The price is more than 400 per night, and the overall experience is worth 200 at most. An unpleasant experience, I will not consider Lifeng again in the short term.
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