Chateau Star River Shanwei

One of the reasons I like this hotel is its lobby aroma, the sweet smell is very relaxing. After not coming for a while, I found that the fragrance was gone and the service was very poor. Ctrip said there was a welcome fruit plate, but they reminded me when I checked in, and they didn't deliver it when I checked out. The facilities are also starting to get old. The room facing the lake is very hot due to the sun. The temperature of the room cannot be lowered at all, and the air conditioner is useless at 18 degrees. I need to find other new hotels when I come to Shanwei.

We came to Star River Hotel on the recommendation of a friend and when we checked in, we asked if we could upgrade the room type. The lady at the front desk enthusiastically accommodated our request and booked two rooms if there were rooms available. She also arranged for us to be on the same floor or next door. It increased the goodwill. After checking in, they thoughtfully gave welcome fruits to help press the elevator. The room was very big and the view was very good. In summary, both the room and the service were very good. The service attitude was very good, very fast, very good, and I must come again next time! !

The location on the seaside has a very good view. We booked a lake view room and looked inside the community. We will book a sea view room next time. The scenery outside the window is the same as the picturesque one. The service is also good, check-in and check-out are easy. When I checked in, the guy was waiting at the door to deliver fruit. I forgot to put my slip-on shoes in. Just give me a call and they will be delivered quickly. The big room, big bathroom, and big bed are very comfortable. There is ample parking space. Suitable for family travel. The only problem is that there are not many businesses around, and it takes about 20 minutes to drive to eat and shop.

The location is just near Zhanqian Road in Shanwei City. The hotel is very grand. Luxuriously decorated, it is indeed the best hotel in the city. Chen Xiaoqi's service at the front desk is really attentive and considerate. The room is very clean and tidy, with floor-to-ceiling windows and a seating area. The garden view is really beautiful. The breakfast is also quite rich. The hotel also has Western and Chinese food, a gym, a children's playground and a swimming pool. The equipment is very complete!

I also chose Star River two years ago High cost performance, good scenery, convenient transportation, sufficient parking space and convenient Check in and meet two staff members, Xiao Ma and Xiao Ou The service attitude is good. There are a few people in front of me who are handling temporary orders. Xiao Ma and Xiao Ou are enthusiastic to help. When I know that I am not with the previous people, they immediately arrange another machine to help me check in. They are very active in assisting my enquiries. The room is big, no smell, clean and neat The night view outside the window at night is very good, but I forgot to take a picture