It's the third time to come to this Hanting, but this time I feel not as good as the previous two.
First of all, the young lady at the front desk is not efficient. We waited a long time to successfully check in.
After being told that Ctrip users had a free room upgrade, we asked to check out at 2 pm but was refused. But this time he took the initiative to ask for praise, and his favorability dropped.
Room:
We were arranged in the same room as the last time. It felt that the room was very small, the things on the minibar were not arranged neatly, and the window was only a small window.
environment:
In the morning, I heard other rooms smashing the walls, and the loud voices of the residents downstairs could be heard clearly when the windows were closed.
Facilities and equipment:
They are all new, there will be some smell in the room at the beginning, but it will be much better in the back.
Overall, this experience has declined, and I hope that I can feel 5 stars again next time I stay at your hotel.
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