Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi) Reviews
Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi)
No.178 Puhui Road (Building 5), Songjiang District, Shanghai, ChinaView Hotel Details
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Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi) Guest Reviews
4.7/5
Outstanding
1227 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1227)
Positive reviews(1206)
Reviews with photos/video(174)
Delicious breakfast(139)
Friendly front desk staff(106)
Easy to get around(82)
Large rooms(67)
Many amenities(38)
Close to metro(37)
Stayed multiple times(23)
Awesome gym(14)
Negative reviews(21)
Guest User
Superior Room with 1 king-size bed
Stayed in Apr 2024
Business travellers
10 review
Very Good
Posted on Apr 13, 2024
Needed to wait to check in because the room was not available yet. The front desk was kind. The room is a bit old and there was a smell
Response from Property: Thank you for your feedback. We apologize for any shortcomings and kindly ask for your understanding. Xiaomei will actively rectify the situation. Please give Xiaomei another chance, and we sincerely look forward to your next visit.
yufah
Standard Queen Room
Stayed in Mar 2024
Business travellers
5 review
Posted on Apr 19, 2024
Was told that this hotel had been occupies by local government as quarantine hotel during Covid-19 lock down. But I was surprise that the premises was maintain well. worth the money.
Response from Property: I am very glad that you have chosen our hotel. Every time you receive a positive review, you will feel very happy in your heart. We will continue to work hard and do better. We wish you a smooth work and a happy life.
Manish Maniklal
Standard Queen Room
Stayed in May 2024
Business travellers
9 review
Posted on May 17, 2024
I have been to other MERCURE hotels ..and always the experience have been very good and satisfactory but thsi one is not clean and all the fittings and other bathroom fittings and accessories are loose or not working ..
ENGLISH is toally absent ..surprsingly such hotel exists in Shanghai near EXHIBITON CENTRE ..very lauaghable ..
Poor not at all recommended.
LAM WILKIN WAI KIN
Standard Queen Room
Stayed in Oct 2023
Business travellers
9 review
Amazing
Posted on Oct 14, 2023
Quick check in and check out, 10minute walk to Subway (no cover). Old building but freshly renovated. 10min walk to Very late supper places, and shopping complex next to hotel..
Response from Property: Dear guest， Thank you for the comments. It's our pleasure to have you with us! We'd like to seeing you soon at your next trip to Shanghai! Hotel Manager
Chris
Standard Queen Room
Stayed in Oct 2023
Solo travellers
5 review
Amazing
Posted on Oct 8, 2023
Quiet hotel, perfect to relax from a day of sightseeing. The Shanghai metro is not far away. Easy to reach Hongqiao airport. Around the corner is a FamilyMart and behind the highway is a big shopping mall with food court. Excellent value for money.
Response from Property: Dear guest， Thank you for the comments. It's our pleasure to have you with us! We'd like to seeing you soon at your next trip to Shanghai! Hotel Manager
Scott
Executive Room with 2 single beds
Stayed in Jun 2024
Family
29 review
Very Good
Posted on Jun 22, 2024
Good location, spacious executive room, breakfast, front desk services
Response from Property: Thank you for your comments in your busy schedule. We will continue to work hard to provide better services. Looking forward to your next stay~
Guest User
Executive Room with 1 king-size bed
Stayed in Sep 2023
Family
1 review
Outstanding
Posted on Sep 7, 2023
Hotel is very clean and tidy. Counter services are great and efficient! Will return when I’m back in China again. Thank you for the great services! 😊
Response from Property: Dear customer, Thank you for all the comments, we will share with all of our staff. We are looking forward you coming back soon!
Guest User
Superior Room with 1 king-size bed
Stayed in Feb 2024
Couples
2 review
Outstanding
Posted on Feb 24, 2024
Great hotel near metro thus good connection to centre and shopping mall with good restaurants. It is quiet for a good night rest. Breakfast good also for Western people:good coffee. Rooms are convenient, very good shower. Very friendly staff.
Minus point is that some guest like to smoke although it is a non smoking hotel. It is not a mistake of the hotel. Maybe extra sign in the room and big fine can stop this bad behaviour.
Another negative point, again not related to the hotel, is that many guest take a very big breakfast but eat only half of it. Very sad.
Next stay will be in this hotel.
Response from Property: Dear customer, Thank you for the all the comments. Appreciate you mentioned good location/subway/breakfast/staff,etc. Besides, we'll work closed with each other , to suggest our guests take good care about their good healthy. After all, we're looking forward to seeing you in the nearly future.
Guest User
Superior Room with 2 single beds
Stayed in Apr 2024
Business travellers
2 review
Great
Posted on May 1, 2024
Good location! Quiet neighborhood; rooms are big! Very relaxing stay !
Response from Property: Speakless companionship is better than all love words. Your happiness, your smile, and your peace of mind are the pursuit of Xiaomei's life~~
Christian
Standard Queen Room
Stayed in Aug 2023
Friends
3 review
Outstanding
Posted on Aug 28, 2023
Great service. Clean rooms and nice location.
Response from Property: Dear Sir，Thank you for choosing our hotel! It‘s our pleasure to have you with us during these days. We looking forward to see you soon in the future. Hotel Manager ’
Inagamov
Superior Room with 2 single beds
Stayed in Nov 2023
Business travellers
30 review
Posted on Nov 5, 2023
Location is not good
Response from Property: Dear guest，Thank you for the comments！Hotel is located at JiuTing town Song Jiang district. 5mins walk to Jiu Ting subway station line No.9. 15mins to NECC/HongQiao airport/Hongqiao railway station by taxi. We'd like to seeing you soon at your next trip to experience hospitality of Mercure! Hotel Manager
Guest User
Superior Room with 2 single beds
Stayed in Oct 2023
Friends
6 review
Outstanding
Posted on Nov 3, 2023
aaaaaa
Response from Property: Dear, thank you for your careful review. Thank you for your love and praise for Jiuting Mercure Hotel. We are very happy. The growth of Mercure cannot be separated from your companionship all the way. We sincerely look forward to your stay again~~
Guest User
Superior Room with 2 single beds
Stayed in Jul 2024
Solo travellers
7 review
Amazing
Posted on Jul 22, 2024
The room was good except for the smoke, the breakfast was good, the laundry room was good.
The only drawback was the smoke.
The breakfast fries need to be careful not to fry them for too long, or they will have a burnt taste.
Original TextTranslated by Google
Response from Property: Dear customer, I am very glad that you chose our hotel. Every time I receive a positive evaluation, I will be very happy. We will continue to work hard to do better.
Guest User
Standard Queen Room
Stayed in Jul 2024
Business travellers
11 review
Outstanding
Posted on Jul 4, 2024
The room is clean and comfortable, with new facilities. It is equipped with a smart toilet and a robot to deliver food, which is very convenient. There is a business lounge in the lobby and free tea is available. It is very convenient. I will choose to stay next time😊
Original TextTranslated by Google
Response from Property: Every check-in, every conversation, every second of waiting, you and I will take a step further. With your support, our team will be more fulfilled and happy. Thank you for choosing us. I wish you happiness every day and look forward to our next meeting~~
Guest User
Superior Room with 2 single beds
Stayed in Jun 2024
Friends
1 review
Amazing
Posted on Jul 1, 2024
The location of the hotel is very convenient, 20 minutes' drive from Hongqiao Airport and Railway Station, 800 meters from Jiuting Subway Station, less than 10 minutes' walk, with complete supporting facilities nearby and close to shopping malls. It is very convenient to go out for dinner or order takeout, and robots deliver meals upstairs. The rooms are comfortable and warm, and the hotel staff are very warm and thoughtful, with excellent service attitude. I really think this is a good hotel worthy of trust!
Original TextTranslated by Google
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