Sky Rock Sedona, a Tribute Portfolio Hotel

The location of the hotel is quite good with nice views and Whole Foods nearby. I met with the aircon issue and maintenance mgr helped to change a room quickly. Although it was smaller but problem solved promptly.Streams are out of work and cannot be fixed due to holidays.

Was charged twice for room which would have been not so bad if they were amazing but they weren't. They were tired with dirty rooms with various fixing that were I secure. There was no real point in changing rooms as there was a group of us and the rooms were the same. Wouldn't recommend to anyone wish I'd stayed at the sky ranch which was a much nicer and better value property. Not worth the money avoid

This stay was for a landmark birthday for my wife and I wanted to give her the 5 star experience she deserved. Unfortunately, I was disappointed and underwhelmed with the accommodations. Here are the problems we experienced: The hotel was under construction for renovations. Had I known this was going on, I wouldn't have stayed there. I reserved a room with a king sized bed but was given a room with 2 queens. When I went to the front desk to complain, I was told that they were sold out and I wasn't going to get what I had reserved. When I pressed the issue, the clerk said that she only worked the front desk and looked annoyed that I wasn't satisfied. Now on to the room, there was no patio and the "view" was of the parking lot. We discovered that the water had been turned off without any notification even though I had talked to the front desk 5 minutes earlier. I had to call the front desk because there was no shampoo in the shower and requested that some be sent to us. The TV in the room wasn't connected to the internet and wasn't operational. After the water was turned back on, there was no cold water in the bathroom sink, only the bathtub (for the remainder of our stay). There was no apparent soundproofing in the room because I could hear the guest in the next room having a phone conversation with his wife (via speaker) and at night, I could clearing hear him snoring. And in the morning, his 6 am alarm clock waked us up each morning we were in the room. The room was very spartan in the decorations. Not the 5 star resort that the website alluded to. In fairness, aside from the front desk clerk that was there when I checked in, the remaining staff were amazing! A special shout out to Austin who worked the temporary dining room in the morning and to Guadalupe, who worked the front desk when I checked out.

After reading the reviews we were a little nervous, but the hotel is much better than the reviews said. When booking you will need to pay extra to get a room on the second or third floors with the better views, which are spectacular from both sides of the hotel. If book through third party, instead of Bonvoy, expect not to get a premier room. However the patios are open to everyone so easy access to all patios. The bar has entertainment, incredible views, good food and great service. Breakfast watching the sunrise is incredible.

The Sky Rock Inn of Sedona was picture perfect. You cannot beat the view from the lobby. I appreciated the events they held in the dining area each night I was there and they even had live music at breakfast on Sunday. I did have an issue with our ac/heating unit on our first night. It rained overnight and the rain ricocheted through the unit into our room. We barely slept. I explained the situation to the front desk in the morning and requested to change rooms. They made it happen without any pushback. They even credited us back for our parking fee which we truly appreciated. Amazing service. Shoutout to the woman working the lobby bar Sunday morning. She was a character in the best way possible. I would definitely go back!

Views from lobby were AMAZING, the lobby had nice events scheduled, and the location was nice, however… 1. They did not have additional towels and were out of face cloths 2. Rooms have exterior doors which means you track everything into the room and the floors are gross 3. The room was not available until almost 5pm (past 4pm check in time) 4. The rooms and bathrooms were very small 5. The “balcony” views were nice but you shared with the whole row of rooms and 10s of people, not private at all. Overall, I would not recommend.

The hotel photos show nice patios and great views. In reality the first floor is open parking directly outside your door (what you would find at a Super 8). Across from the cars parked immediately outside, was a view of the laundry shed. For over $500/night, was not at all what i was expecting! Had none of the luxuries you would typically find - seems small, but had cheap bar soap without a dish to put it in, just used the wrapper. After hiking we were looking forward to sitting in the hot tub, looked great in the photos, in reality was a fenced in area next to the parking lot, no mountain view. If I had paid $250/night, I would have been happy with my stay. I felt like the photos were misleading and was not worth the $500 price tag.