Hotels with Swimming Pools in Schiller Park

My 2 friends and I chose this hotel due to its proximity to Oak Park. We wanted a suite with a living area with a sofa bed separate from the bed room. Unfortunately when I pulled out the sofa bed for the first night, I realized the mattress wasn't very comfortable. We were tired and I decided to deal with it. I received a text Saturday morning inquiring about our stay. I texted back that the mattress was not very comfortable on the sofa bed and asked if it could be replaced. I quickly received a text back that said unfortunately they didn't have any new mattresses, but would bring me a second mattress to put on top of the first one. That made the bed much more comfortable the 2nd night. While this hotel needs new sofa bed mattresses, they responded to me quickly and honestly and did what they could to improve the situation. The price we paid for 3 people for 2 nights was very reasonable. There was a hot breakfast both mornings that met our needs. We had dinner on Friday night at the attached Uno Pizzeria. The food was very good and the waiter couldn't have been nicer. We had enough food left over for dinner Saturday night after a late lunch. The room had a microwave and refrigerator. All of us were pleased with our accommodations and would return.

1 star is generous, unfortunatley it won't let me give 0. WORST HOTEL EVER, DO NOT BOOK!! Often I see reviews like this and think 'it can't be that bad, it's just a bed to sleep in'.. trust me, it can. Awful from start to finish. RUDE horrible reception staff (female, won't mention name but rhymes with Sia) from check in, non-smoking room STANK of smoke and a musty stale smell. Aeroplanes going overhead every 30 secs (not their fault but impossible to sleep). People smoking ****/arguing outside your door. We asked to move rooms and were told we exceeded the 15min reporting time (this is not stated anywhere and was a blatant lie and how ridiculous that they expect you to get back to reception within 15 mins - we were debating whether we could put up with it but also frantically trying to find somewhere local for dinner before everywhere shut within the hour as we arrived in the vening). Receptionist refused us to move rooms as said they had none available, yet loads on booking.com. Told us to speak to manager and was our own fault for not researching the hotel better (how they could blame us I don't know).. then gave us a fake email and a phone number for reception where manager was not even on shift and it just went back to the miserable girl. Then told us we could move rooms (despite saying they had no spare rooms) only to put us in another smelly one, then finally gave us a better smelling room as a last resort as they refused to refund us (which is just awful) yet there were black hairs all in the bed and we had to sleep fully clothed on top of the sheets and felt sooo dirty and gross!!! We beared two nights there as everything else cost $400+ but I was willing to pay any amount of money to avoid it if they hadn't found us a room that smelt remotely acceptable (which she had clearly just ran around with antibac spray). Please please please do not give these people your money or custom, they are rude, obnoxious, have the worst customer service and I would rather have slept in a dog kennel, outside, in the rain.

Good value for money, customer service attitude is very good! There is airport transfer service, which is very convenient. Arrive at night, let us wait in the E5 area. As a result, I was sent to the U.S. by the airport and departed for E5! The driver found us again. Praise! It's not easy for drivers at night, and a $5 tip encourages you. Shopping within 500m around is inconvenient! Overall, it's ok!

Buyers beware! They quote different prices than when you show up to check in. Also, not clean. We had stayed there for the convienince as close to airport. However, we can not express enough that they should not have anyone stay there. We actually had a situation where our flight had been delayed coming back on the park sleep fly. We called to make them aware of this as a plane crashed at our airport where we were needing to take off from. We were told by the hotel all will be fine. However, we finally got back to the hotel and the Manager decided to take us off the park sleep fly package (because we did not get in until next day) and charge rate on parking days (individually). We pleaded with her and she still insisted. So we called our credit card company they fought for us and our pricing as park sleep and fly was met. Point being, we should not have had to do that. They should have worked with us as we are only talking a day later arrival. Nobody should have to deal with this! If you want a clean, honest place to stay before your flight, there are places right next store! Clean too!

Did not eat breakfast at the hotel. There is a shuttle bus to the airport. The air conditioner and refrigerator are noisy. The bed was comfortable. Service is efficient. Sanitation is done very well. There are gas stations and fast food nearby.