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5 star

Hotel Emiliano
4.6/549 Reviews

Hotel Emiliano

Sao Paulo|2.62km from Quantia Certa Restaurante
We stayed in Emiliano in pre-pandemic times and considered it a perfect hotel for a city stay. Just for the sake of it, if I want to think what else to wish them to do for the rooms and from the point of view of service and I can’t figure it out. And it isn’t easy to get me to say something like this. So, this time when we had to spend less than 24 hours in Sao Paulo and even landing in GRU after midnight we decided to spend about 1 hour to get to Emiliano and 1 hour back next day rather than staying in any of the hotels close to the airport. Their rooms and service are worth it and we were sure we will have a good rest before hitting the road again. We were wrong about the rest. After usual check-in procedures were finished, the receptionist suddenly told us: “yes, and one more thing: tomorrow from 11:00 a.m. there will be noise, we are renovating the spa”. It didn’t promise anything good, but, OK, there are different types of noise and there was nothing we could do standing in front of Emiliano reception at nearly 02:00 a.m. anyhow. Exactly at 11:00 a.m. next morning mayhem started. Not just some noise. It was breaking the walls with the whole building shaking. Not possible not only to sleep, work (and I do need to do some work on a computer every morning), impossible to stay in a room. Forget about further resting (and we had a couple more hours). Of course, every hotel needs regular renovations to keep up its level. But if you are planning works of this magnitude – choose a low season time, close down for couple of weeks, give you employees their vacations and break your walls as much as you wish. Or at least have enough decency to put information about works pending or going on your site. This is what hotels respecting their guests and themselves normally do. And then everyone can make their own decision. The schedule of works going on in Emiliano are from 11:00 to 17:00. If someone knows that he/she will not be in the hotel during these hours – of course, they will book regardless, since the works will have no affect on them. While if someone else, like us, is planning to be spending some daytime in the hotel and they need to be in Sao Paulo exactly at a time coinciding with the works – they can just book another hotel for this stay. No hard feelings. We paid USD 400+ for a Deluxe room, not even for a Suite (Emiliano is far from being cheap, but before it was worth it), we were looking forward and were planning to unwind in between not the easiest of flights and what did we get? Just for the sake of justice on the day we stayed there I visited Emiliano’s site to make sure there is no announcement of these works that I missed. There was not. Only lengthy promises to take care of all details of anyone’s stay. Right.

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Reviews for Sao Paulo Hotels

Searching for hotels near Quantia Certa Restaurante? Compare room rates and reviews to find your ideal stay.
Hilton Garden Inn Rebouças
4.3/584 Reviews
The hotel is very convenient, located in the safe area of Sao Paulo, classic American breakfast, full tube, gym is also very good. If you go to Sao Paulo in the future, you should continue to live here.
Uniclass Hotel Pinheiros
4.1/545 Reviews
I made a reservation for 123 Miles, it was the most economical, they sent the confirmation of the reservation on the email, but the voucher did not come, it was the one I asked for whats. I contacted the hotel in advance (email and whats, the latter is faster) to confirm the reservation and inform the time I would arrive. Check-in was very fast and the reception staff were very careful. A very large room, a large bed, with a door brake, safe, fridge, air conditioning, TV, many takes, drinks and salts for you to buy, banked to work, space to keep clothes, a large mirror (very good to see the outlet look). Great experience.
Golden Tower Pinheiros by Fenix Hoteis
4.1/568 Reviews
Our stay was for one night, we were moved rooms 2 times because the air con did not work. We waited 2 hours for a call back and ended up moving rooms the last time at 12pm and it was still too hot. We waited 2 hours for a call back about our room change, when we called to follow up the receptionist suggested that the delay was due to having to get approval to upgrade the room as the only one they had was a slight upgrade. The phone barely worked so calling down was hit or miss as to whether it actually collected. When they finally told us we could move again at 12pm the new room wasn’t even cold- nobody had checked the ac even worked, just like the previous room they moved us to. They made us wait 1 hour in the lobby to check in even though we arrived after the allotted check in time, they gave us no information and breakfast and therefore we missed it. None of their card machine worked with our cards and they tried to make us go and get our cash until we insisted they just run the numbers through like they did to take our hold. We emailed about all of this in late March and they never once responded to us. The worst customer service we came across in our 3 week trip
Selina Madalena Sao Paulo
4/548 Reviews
The hotel is very clean and organized, it has some activities and amenities that include movie room, kitchen, cafe and others. The location is awesome for young people as there are many bars in that area. The place is near, so I think some signs for the kitchen and restrooms were missing on the floor I was staying, but I gave that as a suggestion to the reception
Charlie Houx Pinheiros
4/521 Reviews
Help business staff to book, the specific environment is said to be OK, the street view is beautiful, but check-in is not convenient, because there is no front desk, you need to receive information by email, but it may be because it is a domestic mailbox, it has not been received, but fortunately, Ctrip service is high-quality, has been tracking service, someone solves the heart.
Pinheiros Hostel & Food
4.2/510 Reviews
Grazie a una promozione ho soggiornato nella stanza matrimoniale privata a un prezzo molto buono. Reception aperta fino alle 24.00 con personale gentile Bagni in comune al piano terra e al primo piano Prima colazione con varie opzioni sia dolci che salate Wi-fi gratuito e di buona qualitá Quartiere con molte opzioni per i pasti e per le escursioni in cittá Fermata della metropolitana ”Fradique Coutinho” a circa 300 metri

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