117 Reviews
Esuites Congonhas
Sao Paulo|2.5km from Espaço Vila Conceição
Latest booking 14 hrs ago
When I stayed at the E-Suites CGH hotel in 27/09/22 I ended up staying in room 116, where I found a badly-sleeping “hypoallergenic” shirt inside a bag open in the dresser, with several brown sleeves. I ended up using it because I was very sleepy. In order to ensure less light in the room, I covered the magic eye with hygienic paper, preventing the entry of light. This is that on the day 01/10/22, arrival at the E-Suites hotel at 13:00, I receive the same room 116. In the place I realize that the magic eye continues to be covered, with the same hygienic paper. When I looked for a cover in the closet I took a coat of the same color and size as in the previous stay and there I found exactly the same coat, with the same ugly dirt that can be checked in the photos below. I try to imagine how many people may have used the same bed-dress, who should have followed strict hygiene standards and had no minimal care. How many people have sleeped there in days 28, 29 and 30/09? And how many more people might have used the coat in the days before the 27th? Moreover, with the marks I found, I leave to the imagination of who read to describe what could be. On the same day 01/10, when the reception was down to make a formal complaint in the complaint Book, I was informed that the hotel is “sustainable” and does not have a physical book for that purpose. It is not public record of anything.
Excellent
107 Reviews