Hotels near Carlos Carvalho Arte Contemporânea, Sao Domingos de Benfica

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

Chain hotel facilities are not much different from each hotel, the sanitary environment is good, the environment is good

Excellent contemporary designed hotel, which was very clean and comfortable. There is an extensive selection of food for breakfast, which is good value. Ideal location for visiting the attractions of Lisbon, due to its close proximity to the Metro. The receptionists were all very helpful, particularly Alexander and Caroline, who are great ambassadors for the hotel.

Lovely and close to the airport, a late check-in, staff were delightful, she even came to my room to help me with the wndow, the handle was broken so it would not close properly. Toilet, seat was loose... Nice room, but a bit of road noise with open window. Breakfast was great and at €9.50 very reasonable, good selection and even a fresh orange squeezing machine. If you have an early morning flight, seriously consider this place. No stress about 10am checkout 👍

This was a brilliant place to stay that was great value for money, comfy, and in a really great location just outside the centre of Lisbon. Transport links were plentiful and I have to give 5 stars to our host (I’m so sorry I didn’t manage to catch his name - I believe it might be Pedro??) who was incredibly friendly, professional and made us feel very welcome in the building. He also gave us information about the local area and a few recommendations which was lovely! The only issue we had was dropping our bags off in the morning as check in did not open till 15:00. We were informed we could do this from 10:00 as cleaning staff would be there but when using the buzzer at the front door we got no response. Luckily we managed to get inside via another couple staying in the building. From here a member of the cleaning staff was happy to lock our bags in reception until check in opened. Just a minor thing overall but this process could be a bit better :) thank you for having us!

We have stayed at this hotel for 5 nights and I must say it was the most clean, well organised and comfortable hotel I have been so far. All I have missed was a swimming pool but well we cannot have everything haha, they have got a huge bath so that’s the plus for not having swimming pool 😋. I can highly recommend staying at this hotel. Everyday they made sure our room is clean very spacious room and bathroom. Everyday we have got an AMAZING breakfast and DELICIOUS dinner with fresh juice. I don’t know guys who is your chef but take care of him/her as in whole Lisboa and Almada I haven’t eaten better than at yours restaurant. Very reasonable price and the meals were very very tasty. Nothing to add. Thank you so much for your hospitality. You went an extra mile to make us feel welcome and comfortable. Easy and nice underground access to the Parking as well which is an important if you rent a car. Everything 10/10!

Also below CV19-Bedingungen I expect a hotel that adheres to the facade with four stars to a lot more. Every morning the same processes, coffee in ToGo cups in a paper bag together with a apple and wooden knife, incrusted ”sandwich” in alufolium with always the same coating ( disk cheese disk cooks******e dry without butter). With some luck it managed to not shake the coffee and everything is dry. But this a piece of fruit is now beautifully warm. Or it's all swept and the day and breakfast is ”saturated”. No trace of a table, a normal cup, a normal beet etc. Eating from the hotel kitchen is unfortunately not worth the price. Carpaccio is beautifully made and fully frozen in the middle, so fresh is different. The hamburger on the one hand is “mini” and in the dry bread that falls out when looking (13€) are a joke, unfortunately not funny. Bach now several stays, forcefully as everything else is closed, I will change immediately as soon as alternatives are available. Hotel itself is clean new and modernly furnished, but dues is destroyed by the circumstances described above DANGER!!!!!

Beautifully located, ultra-modern facilities, friendly staff, the only downside is the busy and noisy road between the hotel and the sea...

Awful hotel! Never stay here! This was worst hotel there we stayed. I choose it because of good reviews but my experience was different: 1. As we booked this hotel for my birthday we wrote message to hotel and asked for good room for couple with double bed instead of that we received worst room I've seen for years... First of all they gave us twin room instead of double. Nobody informed us about that. 2. Shower without lift (it was impossible to move it up and down. I've never seen such cheap and oldstyle system in hotels. 3. The shower is small (no ”rain”). Now I understand why there is no different pictures of rooms/baths - because hotel is in very bad condition... 4. Ceiling with stains. There was flood in this room (before we came) and they even can't make repair works? 5. Toilet leaks non-stop 6. The door to the toilet sticks (it rides but something is broken) but there is no handle and it cannot be closed, and it can only be moved by force (a woman cannot close the door to the toilet). 7. Sink as from the last century (not only looks as if it is 20-30 years old, but also uncomfortable to use) 8. The shower doors not moving properly. Looks terrible. 9. There are dead bugs and flies in Bathroom 10. The elevator does not work normally (it passes by but does not stop on the floor). 11. The staff uses the same elevator as the guests and so even if the elevator arrives, then staff is inside with a huge basket of laundry, towels, etc. and you can't even enter elevator. 12. The reception desk is all shabby and looks old. 13. After check in administrator gave us a card that didn't worked and we had to drive up and down with luggage. 14. To park your car, you have to spend a lot of time (the distance from the rearview mirrors to the posts on the left and right - about 15cm (with a high probability you will crash your or rental car). 15. To enter the parking you must go down the circular traffic down to 3 levels (the place of passage is narrow), and on the right side you can constantly see black paint from cars that hit the wall) - very uncomfortable. 16. Despite the pre-order of double bed gave two single beds (unfortunately refused to change) 17. Hotel is using ”Rituals” bottles in toilets but it's fake. There is usual cheap liquid soap inside. Maybe 20 years ago this hotel was good but today it's old and looks really bad. We were expecting the hotel management to offer some solution, unfortunatelly it didn't happened. Never stay here

The hotel is nice enough but don’t expect too much. Our room (205) was spacious and had a lovely terrace with some very poor choice of furniture making the terrace rather an uninviting area. Our room was not cleaned properly - there were bits and spots on the carpet, and plenty of hair from previous guests in the bathroom that one could start making up a wig. The condition of maintenance of the room was lacking too and no thought seems to have been put into how to make the stay more practical ( no USB ports, no sockets near the bed to charge mobile phones, etc) The hotel has potential but it feels like the management ‘just doesn’t care’ that much. Fire doors were kept open on the first floor. Basic breakfast in terms of choice but a real positive: an espresso machine which made proper coffee. Sound insulation in the room was pretty poor too - you just have to hope for quiet neighbours.