Globales Costa de la Calma

Best hotel ever rooms lovely spacious pool excellent. Bar staff outstanding especially my wee pal Oscar (as he call me AMIGO LOL .......) will be back please everyone come to this hotel u won't be disappointed food gorgeous drinks reasonable I've been to santa ponsa loads of times but this hotel stands out the most will be back 100%

Arrived 3.30 in the morning with a very tired 5 year old slightly worried as they didn’t have are name on arrivals anyhow gave them the paperwork and finally sorted out Room we have was fine tuck a day or 2 to work out air con must stress that the pull out beds in bedroom and living room aren’t fit for adults also need to get the spare key form reception so you can leave electricity on so fridge doesn’t stop working To the pool couldn’t get the kids out of the small pool but sun bed and shade wars where a joke with people reserving them @ 9 and not returning until after dinner we ended up moving the umbrellas for shade big pool far to deep for the little ones and they had a mat out which which had older children and adults ran down I felt it so unsafe for younger children Both pools shut for around 6.30 bar was shut for 9 so no evening entertainment which was a shame there was very little kids club which was advertised when booking the hotel The area it self was great and very close to the square 5 mins walk beach around 10mins scenic route near main shop then down the slope turn left and follow the path lots of lovely eateries the garden is a must visit lovely food n staff Overall we had a fantastic stay front of house staff did a fantastic job working long hours in the Spanish heat

As someone who checked out this morning, I can only agree with the negative reviews of other people. There simply aren’t enough parasols, and during this heat wave that’s been a nightmare. Maybe it hasn’t been so bad in previous years because it hasn’t been so hot, but this year even people who love tanning needed some shade. Despite the complaints going back months on here (which we know they can see because they respond to some) no more parasols have been bought. Why not? So despite really really not wanting to, I joined the madness of towels out at 7am, because otherwise the kids would burn to a crisp. It’s made for a rotten holiday. And as someone who sits down there and reads, rather than heading back up, I can tell you that the sunbeds and the ground under them are filthy. They are not cleaned at all. The pool is, the area around the kids’ pool is, but around the adults pool you have the same bird poo, leaves, empty glasses, spilled drinks and bits of fruit that were there yesterday. Nobody cleans that. Not helping is the people who put towels down and then don’t appear until 3pm. I just took their parasols after a couple of hours on the days I hadn’t come down early enough to get one. More people should and it would stop them. I did tell the receptionist, who said she’d tell the pool staff to be more proactive, but nothing changed from their end. An otherwise nice little hotel, but we’d never return or recommend it solely due to the pool.