Guest User
October 2, 2023
Came on a Trafalgar coach for an overnight stay on 2 Oct 2023. Treated like crap. Rude waitress at breakfast summed it up: sit here! House guests are coming now!! Oh, and she nearly walked into me twice as I tried to navigate my way to my designated "non house guest" table each time rolling her eyes. Arrival set dinner comprised of petrified pork (oh ... it WAS hard to cut with a serrated knife), cold Spätzle, undrinkable house wine (in tiny goblets, unlike the "house guests" who had actual wine glasses) and even colder service. I was happy to drop a couple hundred Euro on some wine for my table of 4 but was never approached unlike, of course, the "house guests". Rooms are dated. Water bottles provided required a bottle opener which, of course, was not provided. I can do on by why bother.