Hotels near Dirt Patch in San Francisco

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

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The hotel is just 100 meters from the 16th Mission Street exit. The owner is a Panamanian (Indian) and the service is very warm. The size of the house is small, except for the public shower and toilet, the rest are private. There are many black people downstairs, but they are safer than you think. Single girls are not recommended to travel alone at night.

I totally enjoyed my stay during a 4-days at this place. The location is super convenient, take 101/130/150 to go to Union square, walk a little bit and take 19 to go to Beach Road. If you are adventurous, you can actually walk to the Downtown. I had to check in early as my flight landed a bit advance. They allowed me to early check in at a nominal fee which is totally acceptable. Also the cityscape view from hotel is amazing! I felt the place is safer, all amenities provided (ironing bed, hangers, refrigerator, iron box, coffee and tea bags… so on). I would certainly stay here again and highly recommend checking this out. In the pic, morning sunrise from the hotel room.

Although it is not in Union Square, which everyone chooses, I personally think it is better here. First, the price is cheaper than United, and the second is the convenient transportation. There are many buses at the door. It is convenient to go anywhere. The bus costs $3 per person, and it’s free within two hours. By the way, the room is very new, smart toilet, I booked the cheapest room, so the space is quite small, the two suitcases are spread out, not easy to put, but the room design is reasonable, I like it. There is no breakfast. After paying the full amount for the room, I paid another 200 USD deposit, which has not been refunded.

Without a doubt the worst hotel experience I've ever had. The bathroom door was hanging off its hinge and could only close 90% and the shower had non-functioning blinds on the window so there was no private way to shower. The room should never have been rented to us or anyone. We booked a room for a week at The Fitzgerald for GDC 2023. First thing the room was ready an hour later than check-in time. Not a big deal, but not a great start. We are then informed that because it's a busy time we are being put in a room in the lobby, not the end of the world but it without a doubt was the worst location I've ever been in. You can hear 100% of the noise all day in the lobby meaning no comfort or privacy for you in your room. Now once we got into the room we found a few issues, some stuff had been missed for a long time while cleaning, there was a bag over the smoke alarm. The room is located on the first floor with a window looking out into the street. One of the panes was cracked leading to essentially all street noise leaking into the room 24/7. But without a doubt the biggest issue was that the bathroom door's hinges was mostly torn out of the wall meaning the bathroom door could only shut part way leaving a large gap. I can't imagine why they thought it was okay to rent a room with a non-functioning bathroom door, but it is completely unacceptable. In the bathroom you will find that the toilet is put right up against another door which also leads to the lobby, again making the use of the facilities extremely uncomfortable. There is also a window next to the shower, but the blinds are broken and can't be opened or closed and instead are just stuck halfway. When we informed the front desk, we were told that ”No one can be out there” discounting our discomfort and acting as though it wasn't an issue and seemingly thinking windows don't open, and can't generally be seen through. We asked the front desk about swapping rooms, but as it's GDC they are booked up. So instead we informed them that we will be checking out and moving to another hotel. They said ”We know the room isn't great” still standing by their view that the room is up to The Fitzgerald standards, which I have no choice but to believe it is. They then also told us that because we booked through a 3rd party instead of directly through them their hands were tied in terms of issuing any sort of refund. Looking at their website their ”Check Availability” button links directly to booking(dot)com and the ”Reservations” button links directly to hotels(dot)com so I'm assuming they are trying to funnel unsuspecting people to 3rd party sites so they can then hide behind them when someone inevitably has an issue. So on top of the issues with the room it seems like they have some scummy business practices as well. I can only recommend not to rent a room from this hotel. Sure some of their rooms might be passable, but there is a non-zero chance that they stick you in the worst room you've ever had

We chose this hotel because of the location for getting to the trolley, a Hop-on Hop-off tour stop, the local bus system, and the nearby BART system. For this it did not disappoint. The price is reasonable, and the hotel was very clean, and the staff was very friendly. From this, I digress. The noise level during the nights, was that a very loud level. All from external. Sirens, music, loud cars and trucks going by, garbage trucks in the middle of the night, quite a bit of yelling, and the like. Normal ear plugs did not help. If you stay here, you will need some heavy duty ear plugs. We get up earlier and the hotel lobby coffee was not ready ever before 7:00 a.m. there is coffee in the room, however if you need real creamer, you'll be out of luck until 7:00 approximately. Not a terrible review, just want people to be aware.

Very good hotel. Consistent Marriott standards. The supplementary gifts on the executive floor of the hotel add convenience and pleasure to the journey. In particular, the timely and friendly service of Ctrip's customer service is even more commendable.

The room booked was spacious and the room rate also include breakfast. The hotel lobby also provide coffee and tea. The hotel is within walking distance to the cable car stop to travel to Union Square and Chinatown and also Fisherman Wharf.

Have stayed many times, Excellent Location, Excellent Check-in, Always an Excellent Stay. Must do a special shout-out to Simone & Sean for making our 30th So Special!!! The Brut was a Very Welcomed Touch to another Perfect stay at the Fusion!!!