HomeTowne Studios San Antonio - Seaworld/Northwest

Stayed for 2 months. No housekeeping, cockroaches, lots of broken stuff that they said were going to fix but never did, no hot water for over 2 weeks so we left early. Had to keep getting our card swiped every morning. This place is disgusting.

The rooms are nothing like the advertised pictures & it sounded like someone was playing with my door

My rooms i booked were given away. Then they charged me more money for different rooms then after we checked in the room was dirty, no cable, no hot water, the following day when i got back to the room. Nobody cleaned my room and still no hot water. After i was told it would be fixed. And they kept lying to me. And even when i complained about my room not being cleaned. They said wait till the next day and once again no cleaned room. And the office doesn't care. I will never stay there ever. I guess before you check in go check and make sure everything works

There was no hot water, when I mentioned the water …clerk said it’s been like that for several days. They didn’t mentioned that when we checked in, sheets on the bed had blood stains. We asked for extra towels and the said the laundry was closed, no effort to try to help. And the elevator was broken down !

I pull up and drove right off. People were fighting in the parking lot. Homeless people hanging around. Cats in people windows.

Nothing worked. Elevator broken. Soda machine broken. Water dispenser broken. Manual door lock broken. Bathtub stopper missing. TV broken. Front desk wouldn’t give 3rd towel for 3 people. Paint on sheets

The hotel had NO HOT WATER they could not move me rooms because they claim the booking doesn’t include hot water. Also DID NOT PROVIDE TOWELS!!!!

The room was comfortable, but there was no weather stripping around the door so pollen and dust got in. I found two roaches in the room, one live and the other dead. There was an ironing board but no iron, there was no hair dryer, there was no coffee maker or coffee, the bathtub was gray when it should have been white, there was no hot water for the last three days, the Internet did not work, thank you to the Nissan dealership next door for having an open network I could use for work, the floors were dirty my feet and socks turned gray walking on the floors, the people next door were loud into the wee hours. The card key only worked once a day and then you had to get the front desk to recode it. On the plus side the bed was comfortable, the large refrigerator and freezer were nice as was the microwave. The front desk people were always very nice.

Would not recommend for family. Is manly for out of town working guys! The pictures are very deceiving not at all what we expected.