Service person was great, the owner seemed put off that I tried to check in at 340pm, which they do have signs that say check in at 4pm. Seems they take off in the middle of the day which as a business owner, I get it. However, the room was not clean when we arrived so we had to wait 45 minutes and then I had to check back to see if it was done rather than the other way around. A few process improvements there seem to be warranted. Also the refrigerator didn't work and again the service person did try to really get it working but was not able to swap it out in the 2 days were were there. Too bad because we needed the frig too. They were willing to refund the money we paid but to find a place immediately was not as easy as she made it sound. I would be hard pressed to stay here again.