Although this hotel had one of the cheaper room prices (for the duration that we were staying), the overall experience was average / slightly below average and on hindsight we might have splurged a little to upgrade to a bigger room in a more central location. The room was very small – after clearing out whatever furniture we could (table was packed in the cabinet where the bedding was kept and most other things had to be stacked on top of each other to maximise space), there was barely enough space to lay out two mattresses right beside our luggages (note that you have to set up the beds yourself). We spotted some strange black spots on the futon covers which deterred us from using the futons. We did, however, appreciate that the room came with a small refrigerator, a small key-operated safe box and a working heater. The walls and floors are thin, so you will hear footsteps along the corridor and (if you are unlucky, as we were, to have a room next to the toilet) gurgling sounds from the plumbing system. Bathrooms and restrooms are shared. The communal shower area on the first floor has a small bath (could accommodate approximately 3 strangers, any more would be uncomfortable), but the water is still and I'm not certain if it was actually from the hot springs. We were grateful that the usual amenities were provided (toiletries, body lotion, hairdryers). There were other onsens nearby which were open for day trips, but we were turned away by the prices (bearing in mind that we had just travelled from onsen heaven, Kusatsu town). Location-wise, while we were given a free shuttle ride from and to Karuizawa Station during check-in and check-out, we had to find our own way around the rest of the time. There are some attractions in the Naka-Karuizawa area, but the main highlights are nearer to the Karuizawa Station. The walk from the hotel to Naka-Karuizawa Station (one stop away from Karuizawa Station) takes about 10-15 minutes, and the street lights can get rather dim by 7pm and are almost non-existent by 10pm. Alternatively, there are buses that ply the area, but the bus fares were nearly double the train fares and accessibility of information was an issue (it was hard looking up bus timetables online). Another alternative is to rent bicycles from the hotel at ¥1000 per day. Service-wise – hit and miss. Some of the staff were friendly and helpful, others not so. A few of them were able to communicate in English. Food-wise, there were some decent options (e.g. Harunire Terrace), but not always budget-friendly and most close by evening (sans restaurants, with pretty steep prices). There is a 7-11 about 100m away but consumption of food in the store is not allowed. It closes at 11pm. All in all, if you're fine with sacrificing some creature comforts and travelling longer distances to save on accommodation, this hotel could be one of your considerations. But if your budget is not the main priority, there may be better options els
Excellent
2 Reviews