Nomera na Nevskom 111

This hotel does not meet the 3-star rating, it is 2 stars at best. The room is extremely small and the facilities are very poor. On the 4th floor, there is no elevator, so you have to climb up. The location assigned to us is also the innermost one. There is no soundproofing either, so I would not recommend staying here for tourists.

環境可以，房間太小！

Номер цена качество хорошо. Только холодно в холодные дни

Для свидания идеальный отель , все что необходимо есть

One star for the location - you can get to anywhere in the city. Nearby there is a metro station and a bus stop. Within St. Petersburg - this is very cool 🔥 The second star is because the photos from the site really correspond to reality. That's where all the positives end. We stayed at the hotel for 6 days (5 nights). Administrators are neither fish nor fowl. Each word has to be pulled out, as if with claws. Three residents were given one set of keys. One of the girls came to study and had to constantly pull the admins to open and close the door. At night, for some reason, the reception is closed and the admins are asleep. It was impossible to wake up either by a bell or a knock on the door! For 6 days, our room was never completely cleaned: every day we went to the reception with this request, called on the phone, practically begged for the room to be cleaned. We heard only excuses: we will hand everything over to the cleaning lady. Nobody handed over anything. On the 5th day, with a scandal, our floors were washed. It's cold in the room! The floors are icy! We bought an ointment at the pharmacy that needed to be stored in the refrigerator, and simply placed it on the floor. Here's your refrigerator. Audibility also attracts attention. Every sigh, ooh and ah - from the next room. If you are only coming to spend the night, you may want to consider this option due to the location. Otherwise, just pass by. Next time we will rent a hotel next door. Management please pay attention to this review. Your zero service is taking customers away from you.

We were placed in room 419, which was smoky, everyone knew about it, but they still rented out the room. Also in the room, the hanger is broken and the shower is not fixed, i.e. also broken. The towels are gray and have holes. There was no soap, no ventilation in the bathroom. We were moved at our request, but in the new room there was a musty smell in the bathroom. The toilet is located inconveniently, there is not enough space. There is 1 person at the reception, who, when solving a problem on the floor, may not be on site and guests have to wait for check-in until someone comes. And we heard that guests in the corner rooms had heating problems. There were not enough blankets and heaters. In the rooms in the middle, there was no such problem. There was an alarm for 2 days, probably one of the guests smoked in the room. There is no notification whether it is a false alarm or not. Twice we collected our things and went to the exit, and there was actually a 4th floor and no elevator.

Very disappointed with my stay at this hotel. When booking through MTS travel, there was no information that breakfast at this hotel had a limited selection and not a buffet. Breakfast cost 1,088 rubles, for which money the menu on the morning of my stay included pancakes with ham and cheese, a croissant and an apple the size of a cherry. There was no tea in the room. They didn't bring tea with breakfast either. Breakfast is delivered to your rooms in plastic bags in the morning. You can choose the interval for breakfast delivery. I chose the earliest one from 8-8:20, since I had to leave the hotel at 8:30. Breakfast was brought to me at 8:34. Although I called at 8:20 and found out where my breakfast was. I found out what was included in breakfast when I checked into the hotel; I have lactose intolerance, and I can’t have such a breakfast. When checking in, I asked the reception if it was possible to replace breakfast with boiled eggs. They suggested that I call the restaurant and try to negotiate. I called and the young man came forward and asked how many eggs to cook. But late in the morning, at 8:34, they bring me pancakes, not the eggs we agreed on! I left breakfast at the hotel. I am very upset that such a service is provided for such money. On the same day, the hotel manager wrote to me to find out about my impressions. I told him everything, to which I was only offered a discount on my next stay. In addition to the disappointment with breakfast, the room was very cold and damp, the radiators did not work well. The room was located on the 4th floor, there is no elevator in the building, you need to lift your suitcase yourself along the high flights of old St. Petersburg buildings. In addition, I indicated that I would pay for the hotel reservation on the spot, for which an additional fee was charged. At the beginning of December, the hotel wrote to me and asked me to pay for the reservation at that time. I complied and paid. Why didn't anyone come to meet me halfway?

1. Heating. We came here during the January holidays, when it was -25 or below outside, and the room was absolutely freezing cold. When we arrived, we were told, “if anything, it’s a little cold here, there are no blankets or heaters available.” It feels like 10 degrees in the room, if not lower. You practically go from street to street. We slept in three sweaters and warm pants. When checking in, we asked for heaters many times, to which a pretty girl told us “I’ll write down your numbers, tomorrow the heaters and blankets will definitely be free.” We called the next day and were told the same thing. When we got to our room, of course they didn’t bring us anything. Thank you. We asked SO MANY TIMES, but no miracle happened. Our friends were given a heater on the second night, but it didn’t work)))) We understand that this is not a five-star hotel, but this is not a hostel either. I don’t see a problem with providing heating, since they have such a large number of guests (there are no free rooms at all). There were icicles on our windows. It was blowing from all the cracks. Maybe everything is fine here in the summer, but you have to be able to survive in any weather. 2. After checking in, we discovered that the sockets did not work. They apparently worked actively on the repair, and they fixed it. Then in the middle of the night the TV turned on and off on its own 5 times, the phones were not charged because the sockets worked through one place. 3. A shower that doesn't stay where it's supposed to stay. It falls all the time, it is impossible to wash, there is a flying curtain, which also infuriates. Nothing dries in the shower, everything fogs up and that’s it. 4. Black hair on the bed, in the bathroom, on the doors and on the walls. The hotel apparently didn’t hear about replacing towels either. 5. Strange layout of the room, where there is no second nightstand by the bed, but there is an outlet. Where the logic is is not very clear. Apparently you need to put the phone on a dusty floor, which also cannot be wiped off 6. Audibility is simply terrible. Whispers are heard from the next room. 7. The joke of one of the days is an alarm system. In our room at the end we couldn’t hear it :) Only in the corridor, which is strange. The audibility is excellent, but the alarm is not heard. We learned from friends who lived closer to the beginning that the alarm was working. As it turned out, it was false, but it turned on several times. If we were really on fire, our number would apparently just die, because we wouldn’t hear anything. 8. Adjusting the water in the shower is a breeze. It's either boiling water or ice cold, and there's no way to control it. 9. The reception is on the floor below, there was no one there all the time and you had to call the phone three hundred times so that someone would deign to come down.