Hotels near Heartwood Forest, Saint Albans

The emails I was bombarded with told me that ”A warm welcome awaits you” but this wasn't the case, the welcome was actually cold and slightly awkward. Stayed on business for 2 nights, room was very very noisy (at front on to main road) with badly fitting windows. I got almost no sleep for two nights. I'd stayed in town because I wanted to be well-rested for work, next time I'll just get up at 4am and drive the 3 1/2 hours to St Albans. The whole hotel was in need of an update/refurb. Yes, I know it's an old building, but you can still keep it clean and up to date. Mattress was horrendous, lumpy, dirty and shapeless - years past it's sell-by date. There is really is no excuse for this sort of thing. The toilet had a macerator which was very noisy, and went off automatically when I used it at 3am. I think I woke up the people in the next room as I heard grumbling voices and then someone come out of their door and walk to mine and listen, presumably wondering what all the din was. Really sorry if this was you! The room was cluttered, with an excess of old furniture and heaters. Cobwebs and filth behind the bed. The sink was separate, actually in the room. Bizarrely, the tap was on a stalk and didn't quite reach over the edge of the basin but just ran onto the lip, which meant water went everywhere. Bar staff seemed friendly and helpful enough. I didn't sample the food. Would've been a one-star review, but for the really great central location, opposite St Albans Cathedral. Won't return.

The location is great. Located on the street where all banks, stores, supermarkets and restaurants located. The st albans cathedral abbey is just located opposite of the hotel. However, for the amenities, it would be best if they could provide hair conditioner.

We have just come back from a 2 night stay. We chose this hotel as its a 30 minute drive from Wembley and wasn't expensive like the other hotels. We arrived 2 hours early for check in however the gentleman at reception checked us in no problem and gave us access to our room. Our room was a good size with a double bed and additional pull out sofa bed. The room was very clean and tidy and had everything we needed for our stay such as an iron, kettle, hairdryer and towels. There was even a little sign in the bathroom letting us know if we had forgotten anything just let them know. Breakfast both days was lovely with plenty of choice. It did get busy towards the end but we were advised of this on check in. We didn't get back from Wembley till 3am this morning but after a quick email to reception at half 7, they sorted out late check out so we could have a bit more sleep before our 4.5 hour journey home. The staff here work so hard and it seemed to be the same 2 faces our entire 3 day stay. I honestly don't know how they do it and keep smiling. Nothing was too much trouble for them. We will definitely return.

Close proximity to the airport got the room for 1 night very good price other hotels next to that where more expensive room was nice and cozy friendly stuff very quiet room included was breakfast full English so was satisfying

Perfect for a quick stay over. Clean and great value for the price. Sara was super helpful and friendly with a warm welcome after a long long drive. I’d recommend for those in need of somewhere fairly basic and affordable. Handy with the services next door for a various food too.

Conveniently located outside terminal 5 and connected with the Heathrow Pods. Bed is super comfy in an otherwise basic room facing the car park. Staff was indifferent - guess they wouldn’t invest so much in us transient guest. A decent hotel overall for the price paid.

Really nice and clean. Great beds. Plenty of room. Good shower. Perfect location. Polite staff. Value for money. Close to Warner Brothers and shopping centre. We only stayed a night and hardly touched down but it was great. I will always wonder why every hotel puts out just two teabags though 🤣