Date : 27/5/2022 Arrival time :- 06:20 PM Departure time :- 12:00 PM 1) very touching warm welcome from security person . out of 10 we give 10 2) The Hotel entrance nobody opening door ,no luggage assistance. Out of 10 we give 0 3) well come drink is nice, i asked ladi ,how you make this drinks what is the ingredient mixed in this drink,OMG she don’t know,but she serves us drinks. Out of 10 we give 6 4) before i visit beautiful property Bodi Red Sun hotel,I call one of the sales lady ,i really don’t know she is sales person,i get to know your after our check in process done. I call her before i C/in she told me with BB net 4500 including water park pass . While i C/in receptionist give me different price with out including water park. I informed receptionist about me and sales lady (if i am not wrong her name is Puja Neupane) deal’s about my stay with family and rats, he didn’t listen,i have no choice my daughter she like fun park so i paid full amount5000, sorry to say they are cheating me with BB rate. Sales lady told me receptionist they can sale as much as higher price this is their commission,i know that bout i am not walking guest i have a deal with sales person about my stay and BB price.but she promise me ,this receptionist price she will give complimentary pass . 7)At night my wife feel headache so i call 3 times in the front desk,they said i let me check, i will send ,but nobody delivered any medication like panadol,paracetamol which i requested, they don’t have any