Hotels near Romulus Historical Museum, Romulus

The transfer is very convenient. It is right inside the airport, directly connected to the terminal, and the hotel has a direct boarding security check channel. The room is large and very clean. Hygiene: clean; Environment: convenient; Facilities: a bit old

Booked thru a last minute ”hot” rate 3rd party, for supposedly a top hotel in the airport area. Glad I did not pay full price. Wanted a quick overnight for a super early morning flight. Unfortunately the property was scary and disorienting with its sprawling layout. As a single woman traveling I was surprised my room was located so far away as a choice by the reception staff. The room was not up to sleeping standards, I might as well have crashed in a chair at the airport. For a Marriott supposedly as a top property, this was a very tired, dirty, damp, musty place with dimly lit catacombs hallways. Great setting for a horror flick. As noted my room was so far away, and so remote I didn't feel safe. The door was flat metal, nondescript, like an old motel or solitary confinement. The room was dark and damp. The smell of musty AC hit you upon entry and the AC unit rattled so loudly it was worse than airplane noise. I couldn't bring myself to shower. I put socks on to sleep, what sleep I got. The carpet was disgusting and likely growing fungus at this point. Please beware if staying here. I do not know how this hotel was categorized as a top hotel in the 3rd party's offerings. It was truly subpar. I'd be leary of ratings and would read more reviews in the future.

The environment is elegant and the airport shuttle runs every half hour, which is very reliable.

NOTE: I have previously incorrectly posted this review referencing Holiday Inn Express Romulus/Detroit Airport, an IHG Hotel. And, I apologize to Holiday Inn Express. Therefore, I am resubmitting this review for the intended establishment: HOLIDAY INN DETROIT METRO. AIRPORT SHUTTLE EXPERIENCE: Several guests including myself arrived the same time via hotel airport shuttle. Shuttle driver was very polite, courteous and respectful. However, upon arrival at hotel, no one (staff) was present at the front desk and/or lobby area. We waited for approximately 10 minutes before a staff appeared from back office. With a very solemn/cold facial demeanor we were individually checked in. No welcoming remarks, etc. It was an overnight stay for me since I was connecting flight to Japan the following day - London/Detroit/Japan intinerary. RESTAURANT - FOOD SERVICE & FRONT DESK EXPERIENCE (Morning of following day) Basic western breakfast (limited selections). Restaurant staff was rather abrupt and rude by advising me that I must pay her a “gratuity” fee since my breakfast was complimentary (As an option, IHG Diamond status guests receives complimentary breakfast). I was rather uncomfortable with this encounter. I immediately brought this issue to the front desk staff about the gratuity issue. Unfortunately, she bluntly told me that it was “NOT HER CONCERN” and that any gratuity issue/concern was with the restaurant and not the hotel’s. From my observation/assessment of her demeanor, tone of voice and body language, she basically conveyed an “I DON’T CARE” indifferent attitude. As an IHG Diamond status customer, I expected a higher quality of customer service experience based on the highly commendable reviews posted in the IHG Review website. Unfortunately, it was an extremely “SUB-STANDARD” experience to me. Personally, I ABSOLUTELY DO NOT RECOMMEND THIS HOTEL even for an overnight stopover. The treatment I have received was so degrading/humiliating compared to the highly commendable excellent customer service experience I have received from other IHG hotel establishments. Overall, I have perceived that the staff I have interacted with were extremely INDIFFERENT and very deficient in providing proper customer service. Further, it was also unfortunate that my candid review (similar to this review) was never posted by IHG after my submittal within a timely manner.

The hotel is a bit old and the facilities inside are relatively old. I saw many families going out on weekends. Sleeping at night is a bit noisy and there are often children running. Overall

I was greeted warmly. All the employees were nice and did their best to accommodate all my request. I’m not from Michigan, so it seemed pricey for the quality. However this weighed no bearing on my stay. They have a restaurant in the hotel that prepares food, which is convenient - but some things weren’t up to par. For example I got fruit with my breakfast, and the not only looked old but also taste old. With that said - front desk and housekeeping were amazing. Thank you!

Pros: The airport shuttle bus is very convenient, timely, and the service is good; breakfast is ordered, and you can eat very well for just over ten dollars; the environment is not bad, the lobby is very grand, and there are McDonald's and Big Boy fast food nearby Cons: The heater is too loud, don't turn it on when you sleep Summary: Good value for money👍

The environment and service are good. It was when I called the shuttle at the airport, because the language was not available, the front desk was a bit impatient, and everything else was very good. Location, environment, breakfast are good. 24 hours hot water in the lobby, coffee, drinks, and fruit. Bring breakfast. There is a luggage cart. Check out will ask if you need a free shuttle bus. Overall, the price is high near the airport. There are restaurants such as McDonald's nearby.

In order to return to China, self-quarantine for seven days + do nucleic acid. Very close to the airport, you can also order takeaway to the door. The overall experience is good. It is suitable for small partners who want to return to China to take Delta. I hope everyone can return home smoothly!

The hotel is relatively close to the airport and the car rental company. The signs of other companies on the airport shuttle bus are probably shared by several companies, and there is no breakfast. Print a piece of paper for one dollar