I stayed with my wife 4 days in this 4 star hotel for which 3 would still be a remarkably generous rating. Upon arriving at the hotel, the room we were given was free of soap. In fact, the courtesy set consisted solely of a disposable cap and two skimpy sachets of shampoo. At the reception I point out the fact, as well as that in the minibar there are only 4 bottles of water and no price list. The concierge takes note and tells me that water costs 1 euro. After 3 hours, returning from a dinner in which the food is either cold (fried food, arancina) or old and heated at best (probably leftovers from a wedding reception that has just ended), there is always no soap in the room. I go back to the reception, where the concierge, changed in the meantime, discovers that it was left 3 hours before the note, and after a few minutes a waiter from the restaurant brings us ... 4 sachets of shower shampoo. Only after leaving a sign on the desk clearly visible asking for soaps, the next day I can get 3 of them. The room: lacquered furniture, imitation mahogany, chipped in several places; no equipment, normally available today in many lower category hotels (kettle, paper, pen, advertising or tourist material, not to mention the bathroom equipment, non-existent); no chest of drawers (you have to leave everything in your suitcases), and the only 3 crutches suitable for hanging trousers in the wardrobe are those in wire typical of dry cleaners, perhaps left there by a previous customer. We are provided with a single key to the room, so if my wife and I want to carry out different activities, every time we have to leave it at the concierge. Old-fashioned lock, which raises many doubts in terms of safety. In the bathroom, one of the two sliding doors of the shower has a broken bottom rail, and must be opened by swinging it carefully, hoping it does not come on the head. The internal tap of the cistern does not close, and the night lulls us to the rhythmic noise of the classic drop. The shower head is fixed, placed at the top, so either you wear a cap or you have to wet your hair by force. Large but bare room, and without a stool so you have to use the toilet bowl as a seat, which has broken lid grommets. In the room there is only a card that indicates the time of breakfast (wrong ...), lunch and dinner, and a QR code which, if one knows how to use it (elderly people do not always juggle well with information technology), brings to a site that reports the characteristics and facilities of the hotel, unfortunately not true. In fact, the rooms are not soundproofed (you could hear the neighbor on the phone), the expected bathrobe is not there, etc. Among other things, it indicates that in the rooms there is a minibar complete with an assortment of drinks and snacks, whose price list is inserted inside a folder. As mentioned, there is neither the folder, nor the price list, nor the drinks other than the ac
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