Guest User
August 14, 2023
It's the first time I want to give a bad review to a hotel after staying in a hotel for more than ten years. Just one advantage, it is probably close to the sea, and the geographical location is good. Reason for bad review:
1. Hygiene: I saw that the negative reviews mentioned hygiene. I was not picky, so I ignored it. Then the bathroom smells really bad. I have pharyngitis, the smell that makes my stomach sick when I enter the room after breakfast.
2. Check-in at the front desk: four hours from reservation to check-in. Later, it took more than half an hour to negotiate at the bar before moving in. The annoying thing is that the front desk said that the peak season is like this, isn't it normal to wait for more than an hour. This is what the somewhat naughty boy said. I didn’t remember the name after I changed shifts at 3:00 p.m. on 8.9.
Things like this, there are a lot of people in the peak season, come here at eleven o'clock to reserve a room. I came to get the room card at two o'clock and said it hadn't been cleaned up. At 2:30, there are not enough bed sheets and quilt covers for the reserved room, and we have to wait for the supplier to deliver. A customer next to him also had this problem, and the front desk said that it would be resolved by another high-level manager. The price of the room I booked was more expensive than hers, saying that due to the limitation of the room type, there was no way to adjust it, so I had to wait. Then I communicated at the front desk for more than half an hour, watching people line up one by one to see if the room was ready. Then I gave one of the two rooms, that is to say, the anti-odor is particularly strong, and I can't adjust it after staying for two days. The business is so good that the occupancy is full, but the price/performance ratio is very poor.
3. Room: The room was delayed. In order to cope with it, let me live in it first. A very bad room, L-shaped room, the entrance corridor is the wall, and then turn into a long ***** room. It doesn’t matter if it is not ventilated, and the bathroom light is dim. The lights in both rooms are dim, and the photos taken by Huawei are so dark without retouching, so you can feel it yourself. Figure 2 The natural light is brighter than the bathroom.
4. Room service is good. Because I played in the sea, I washed it twice, and the body soap was not enough, so it was delivered quickly.
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