MUMIAN RiZhao Hotel

I went to Rizhao and stayed for two nights. The first night was in Dongyi Town’s Quanji, and the second night was in Kapok. Comparatively speaking, Quan’s service attitude was much better than Kapok! Environment: There is nothing to say about the environment, both inside and out. It is beautiful and the photos are great. Cleanliness: The room is very clean and tidy, and the bedding is very flat. It is the cleanest hotel we have ever stayed in. Facilities: There are complete toiletries and bathrobes. There is a voice intelligent system in the room, which is very convenient. However, the breakfast has very few types and there are many people. It is not as good as the all-season breakfast. Service: Finally, the service is really bad👎. There are many spots in the parking lot at the entrance that do not allow people to park. The security guard said that only those with a relevant background are qualified (well, we are not qualified), because the hotel is located in a downtown area, underground The parking lot was particularly difficult to find, and it took my husband about ten minutes to find it. When we checked in, we were dressed casually and looked rather slovenly because we had been out on the sea all afternoon. We didn't even bother to talk to the front desk and just asked and answered questions. One of the girls in blue clothes was particularly proud because of her status. I forgot to take my ID card in the car. She immediately became impatient and asked us to report my ID number. It was normal to talk to my husband first. But when it was my turn, she immediately changed her face and owed me millions. Same, uh, I’m really speechless🤦♀️. When I refunded the card the next day, I didn’t expect it would be her. I went to refund it by myself. My husband was watching the luggage a few meters away. I said with a smile, hello, please refund the room card. When the front desk took the room card, it was normal. , and operated on the computer at the same time. After a few seconds, he threw the room card on the table in front of me and said okay to me. It was obvious that he threw it to me on purpose. At that time, I stupidly said thank you to the person. Afterwards, I told my husband that I was really getting more and more angry after thinking about it (because I am face-blind, and my husband said it was the same person as the day before). I strongly suggest that your company can give this front desk lady a CEO position, otherwise it will be too much. Condescending The service quality of four-star hotels is really shocking, and it affects the travel mood too much.

The location of the hotel is very good, just downstairs is Wanxianghui. The housekeeping lady is very enthusiastic, but it is difficult to comment on other service staff. She looks indifferent when checking in and checking out. Will I deduct money if I smile? The room is not soundproofed and has no windows that can be opened. It relies entirely on air conditioning for ventilation. The water in the basin and shower is very slow. The bath water is hot and cold every night. The soft tissue box is difficult to draw. If this is March or Four I don’t think there’s anything wrong with a hotel for one hundred and one nights, but I’d better reconsider the price.

The cultural and creative area in the hotel lobby is very unique, quiet and comfortable, including some of the handicrafts between floors are very beautiful, and the external environment is good! But the interior of the room is really a bit disappointing. I booked a superior twin room. The split bathroom design is uncomfortable and wastes space. The smell of sewerage is obvious (it may not be found in other rooms). The bathroom tiles are not anti-slip and are surrounded by glass partitions. Safety was not taken into consideration, the comfort of the bedding was average, and the soundproofing of the room was poor. Personally, I feel it is more suitable for business use, vacation and family use.

I made the reservation for a friend. My friend asked me to comment as follows: I am a female and I stayed at the Kapok Hotel alone. As a result, "Dear Mr. s room? He has a key card and can enter my room at will? The hotel check-in records (including the hotel check-in records archived by the Public Security Bureau) do not show that I stayed with a man who made a living for one night? I asked the hotel front desk a question, but the front desk didn't answer me, and there was no solution (there was only one person at the front desk, busy and busy, and the service was poor); I felt that the service in this hotel was too poor, and there was a huge safety hazard!

It can be seen that the hardware in the room is of good quality, and the overall design style is also high-end. But the service is really bad, there are many people, but it is not professional at all. Special items include free fruits and tickets to scenic spots. No tickets were given, and no one asked. It seemed like there was no such thing. I asked for fruit to be delivered to the room after I checked in, but it was not delivered at night. I called the front desk and was told that the catering was closed and would be delivered tomorrow. As a result, I still had to call the next day before it was delivered. It’s not that I really want to eat it, I just feel that the service is really poor. Neither professional nor careful

Catch up with the opening of the hotel, I sent a fruit plate and a welcome letter, and I am very happy to be the first guests of the hotel. The room has a sense of design and I like it very much. It is also very clean and has no smell. There is also a 24-hour gym, which is very convenient. The brothers and sisters at the front desk are very enthusiastic. On the last day, they kindly asked me to store my luggage at the front desk and go out to play. The location of the hotel is very convenient and the transportation is very convenient. I will choose here again next time!