Hotels near São Jorge in Rio de Janeiro

Carlos my breakfast server always makes my morning start great. He is always on time and always makes sure I have everything I need. He speaks very good English. This is my second time to stay here for a week quaranteen and I have had him the majority of both visits.

Chegamos ao hotel por volta das 17h50, e já na entrada, ao questionarmos ao segurança a respeito do estacionamento do hotel, recebemos apenas a resposta de que estava lotado. Questionamos onde seria o tal estacionamento, e o mesmo respondeu que era logo após o prédio, em um portão branco. Estacionamos o carro ao lado, e não havia, no portão ou em algum ponto perto dele, indicação de que aquele era o estacionamento do hotel, bem como sua lotação. Chegamos em um horário já distante do tempo em que se inicia o checkin, mas mesmo assim nos deparamos com uma enorme fila para fazê-lo. Após passarmos mais ou menos 40 minutos na fila, fizemos o checkin e subimos para o quarto. O quarto em si é bom, apesar de ter pontos que necessitam de atenção. Ele é muito mal iluminado, contando apenas com dois ”spots” de luz, bem pequenos, e um abajur. Além disso, no banheiro encontrei muitas falhas no teto, inclusive uma parte que parece como um alçapão, porém toda deteriorada. No dia seguinte, quando fomos ao café da manhã, nos deparamos com mais uma fila. Chegamos ao café da manhã por volta das 9h40, ou seja, faltando 20 min para o fim do serviço, que em si é muito bom, porém me chamou atenção para certos pontos. Como o salão principal estava lotado, alocaram os hóspedes em outro salão improvisado, no saguão do hotel, que imagino ser uma prática devido à lotação habitual do fim de semana. O café da manhã oferecido é bom, porém nada fora do comum. O serviço é precário, os 30 minutos em que estivemos sentados, não passou nenhum funcionário para recolher os pratos que os outros hóspedes haviam deixado na mesa, além de falta de reposição quanto a pratos e talheres. Já visitei alguns hotéis pelo mundo afora, mas nunca vi um hotel que imediatamente no horário em que se encerra o buffet, começa a rapidamente recolher toda a comida disponível. O que sempre vi são os funcionários pararem de repor a comida em certo horário. Dada as filas do hotel, o mínimo seria o horário ser extendido aos finais de semana, penso eu. Por fim, no checkout, o diálogo com o recepcionista foi rápido e sucinto. Ele questionou se haviamos consumido algo do frigobar, e era isso. Não havia papel para assinar, não havia conferência do quarto, nada. Então tá... Não chegamos a utilizar a piscina e a academia, por isso não posso escrever sobre. Minha opinião final é que o hotel é muito grande, bonito e bem localizado. No entanto peca em muitos pontos, como conservação e administração em si.

I've been here in B&B North Shopping several times and I've always had some small problems from In to Out. But today 04/05 I was surprised by the team that attended me. 3 people smile, sympathetic, performing, with a wonderful humor and careful to what the guest asks.Today I have experienced the true experience that the B&B Network offers in all its hotels. I want to congratulate Priscila, Rafaela and (I'm sorry if you're wrong with the name), Kath. Vcs make the difference!!!! Know that it's this type of professionals that the market requires in this new phase. Congratulations the unit. So every time I'm in the North Zone, I choose vcs.

From the service to the assembly the very good service and installation staff tb

Great health. However, employee information is different. Reservation information will not be updated at the reception desk. I immediately paid 50% of the fee to extend the stay. The next day, I was woken up by the staff to remind me of the check-out time, and I learned that I had paid for the extended time. After a long time, I left, and when I returned to the room, my room was sealed off. At the reception, I learned that the reason was the checkout time (the next day) Once again, I told me to pay 50% of the value of my stay per day until 18 hours. The receptionist was not notified and did not find any information about this information in the system. At the time of my relatives, my reservations were also lost. They must call the reservation department because the information has not been updated in the system. To my surprise, my reservation was cancelled without notice. I asked about the use of the hotel’s swimming pool, and the receptionist told me that due to the pandemic law, leisure is prohibited. The next day, I was trapped in the room and had nothing to do because I was unattractive in the hotel and its surroundings. When I decided to go out to breathe fresh air, there was only 1 hour left to check out. I found that the swimming pool was fully operational and some guests liked it very much. And I wasted a whole day in the room, thinking it was forbidden because of masturbation.

would like to appreciate the pro active staff at the Front office Ms Dilma and Tuanny who with their cheerful and helpful attitude made the experience pleasant ,they are always available to assist with smallest of requests , A big Thank you to the ladies Appreciate the efforts of the kitchen staff as well for serving meals,snacks in the Covid times , the staff are cheerful and pleasant.

Wet food service when staying at this hotel. We arrived late for lunch but were very much welcomed. The food was good. In the evening we ate in the restaurant and were attended to by Beatriz and Lucas. They were very helpful indeed. I would very much like to use this hotel again due to the attentiveness of the staff. Thanks, Craig

The room was excellent, the shower was excellent, the cleaning was perfect, the coffee and water was very good! The hotel is a very nice place, a partnership, a 2 academies where we can enjoy a variety of activities! I have only choices to this place! Kings' breakfast! This is worth it!

Friendly reception staff, safe and convenient area, with malls and mini markets walking distance. However, when we got to our room, the maid wasn’t done cleaning and was almost rude telling us to get a different room because she wasn’t going to have time to finish cleaning before going home. We called the receptionist and he came up with keys to a new room. The rooms are very basic and need an upgrade desperately, but the bathrooms are clean. The curtains are grimy, lots of dust under the beds. The A/C works well and the showers are great. The breakfast buffet is adequate, but not great. Runny scrambled eggs, dry cakes, etc. It served our family fine, but there’s no luxury here.

I spent four nights at this hotel, in a very nice area of Rio. Great facilities: magnificent rooms (standard), excellent bed and linen, very nice swimming pool (heated) with gorgeous views, pleasant common area, etc. The management, however, is not so good. Nothing serious or terrible, but not what you would expect from a Hilton hotel. E.g.: I was supposed to receive a free big bottle of water in my room, as part of the arrangement for my group; I did not received it and I was told that I should pay for it if I wanted it; in addition, I was asked, when checking our, to pay for 2 bottles! (when I ordered just one). I complained and no charge was made finally but it gave me a poor impression about the level of care for the details one would expect in a hotel of this category. Moreover, in a place what you cannot drink water from the tap safely, the management should provide with courtesy drinking water for every guest, as is usual in most places. About the food: very good in the restaurant, reasonably priced (but obviously not cheap). However, the breakfast was disappointing: little variety and quality in the fruit (in a place such as Brazil!!!), slow service for the eggs or tapioca you ordered, and little variety of bread and pastry, as well as other deficiencies (quality of cheese, ham or salami, etc.). A special positive mention for the cleaning personnel: very efficient and nice, always respected the requests I made about timing. Bravo.