Hotels in Riga City Center, Riga

Simply a fantastic hotel in Riga! The Grand Poet impresses across the board – from its beautiful, stylish atmosphere to its excellent service. We were especially thrilled with the amazing spa area: perfect for completely unwinding and relaxing after a day in Riga. 🧖♀️✨ The rooms are elegant and comfortable, the location is ideal, and the entire ambiance exudes true luxury. The staff was exceptionally friendly and attentive, making you feel welcome from the very first minute. For me, definitely one of the best addresses in Riga – absolutely recommended! We would return anytime.

no electric fan and AC, during summer and it was a bit hot. The cleaning was good and the showerhrom was big. the bed shrinking in the middle, I was in 3rd floor, so i can hear the road noisy and if the next room open the door, its like they open my door until i woke upto check if it was my door that opened, bad isolation, the staff nice. over all good.

This lovely hotel located in the old town, walking distance to most of the tourist sights. They had laundry facility at level 4 with a payment of EUR 4.50. There had lot of cafes and restaurants around them. Room size is big and clean. Stable free wifi connections.

We arrived early but couldn't check in yet. Luckily, the hotel offered a free luggage storage service, which was very helpful. The hotel environment is lovely, and there are many Instagram-worthy spots nearby. They also serve breakfast, though we didn't try it, so I can't comment on the taste. It's also conveniently located near a bus stop, which is great if you need to catch an early bus – just a 5-10 minute walk.

I usually don't bother writing reviews, but this place had quite a few things to complain about. **Location:** It's a bit of a distance from the old town, about a 15-minute walk. However, it's conveniently located right next to a large shopping mall, making shopping and dining very easy. **First, the positives:** The room was quite spacious, just as shown in the pictures. Two complimentary bottles of mineral water were provided. Slippers and toothbrushes were available (though you had to ask the front desk for them). **Now for the downsides:** **Service:** The female front desk staff's English was very poor, making communication a real challenge. The male front desk staff (who also seemed to be working as a bartender) had an unpleasant attitude. **Facilities:** The pillows were absolutely dreadful! The filling felt like lumpy, hard cotton, making it completely impossible to sleep! **Booking & Room Setup:** When I made the booking, I clearly specified 3 adults + 1 child (9 years old). After checking in and getting to our room, we found that the sofa bed hadn't been made up, but instead, they had provided a baby crib. When we contacted the front desk, their response was that ”their booking information indicated there was a small baby in the group.” Even so, is it reasonable to expect three adults to sleep in one bed? They eventually made up the sofa bed, but only provided a single duvet. When we asked the front desk for another duvet or to swap it for a double one, we were told that housekeeping had already left (it was 6 PM at the time), and they had no idea where the blankets were... **Late Checkout:** When I inquired about a late checkout, the front desk staff pretended to check the booking, typing away on the keyboard, only to then say, ”Sorry, we're fully booked.” However, I quickly checked online myself and saw that the same room type was clearly available on Ctrip... In my opinion, a direct 'no' would have been far better than such a disingenuous charade! **Conclusion:** Based on all of this, I won't be choosing this Mercure hotel again for my next visit.

This Kempinski service is really good, no one, all facilities are also very good, it is the best hotel in Riga, the location is also very good, very convenient, very recommended,

The rooms in the old city, the stairs are narrow and steep, suitable for a small amount of luggage, otherwise it is too terrible. The room is still good, but the service attitude is too reduced. There is a problem when you check in. You can’t answer the phone and send an email. Trip.com also helped to contact, but I couldn’t contact it. Later, I found out that the staff (maybe the owner) lived next door.

I had a wonderful stay in this spacious and spotlessly clean room. I only stayed for one night, but it was so comfortable that I wished I could have stayed longer. The bed was very comfortable, and the room was tastefully decorated in calming colours, creating a cosy atmosphere. It also had a kitchenette with a microwave and fridge, which was convenient. A pleasant surprise was the free laundry facilities in the basement, including both a washing machine and dryer. This was incredibly helpful during my trip. The staff were friendly and welcoming, and the hotel was very well equipped, making it a great choice for both leisure and business travellers. I’d definitely love to stay here again!

The hotel's location is very central, the reception staff is friendly and polite. Breakfast is adequate and varied. The rooms are clean, there is a kettle, and the bed is comfortable. If I come back, I will stay at the same hotel again. You can leave your luggage free of charge after checking out and explore.

Exceptional service, very welcoming and friendly staff. Our stay was nothing short of comfortable. We travelled with our 3 year old son and we cant recommend the hotel enough.