Hotels near Valley Wood Park Waterwise Gardens in Reno

Stayed for Hins Cheung concert and thought it’s acceptable. Book with ticketing agent to save resort fee would be cheaper.

Earlier I posted a negative review if the Atlantis Hotel & Resort. Same day, few hours later, went to Silver legacy.I found this ****** must looser than Atlantis! If I return to Reno, I will avoid Atlantis and spend more time and money in the Silver Legacy. I found the El Dorado had tight slots too! No recommendation there!

I ordered food to be delivered to my room once. It was missing half of what was supposed to be there. It was also 35 minutes late from when they said it would be delivered. And it was cold. Another night I was waiting for the front desk to pick up the phone for 50 minutes. At 10pm. Another night the two front desk agents I talked to were very confused. The first one gave me wrong info, and the second one corrected what I was told, but then sent me away to come back later. I really like GSR, and I really enjoy the pool, the rooms are beautiful, the nonsmoking rooms are great, etc. But I do feel they could use a massive customer service training overhaul.

With a stay at The Jesse Hotel & Bar in Reno (Downtown Reno), you'll be a 5-minute walk from National Bowling Stadium and 10 minutes by foot from University of Nevada-Reno. This hotel is 1.9 mi (3.1 km) from Grand Sierra Resort Casino and 2.7 mi (4.4 km) from Peppermill.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include express check-out and coffee/tea in a common area. Free self parking is available onsite.Make yourself at home in one of the 6 individually decorated guestrooms, featuring refrigerators and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

I hesitated to give the hotel a review and thought it may have been a one-off but decided to write about our experience for the sake of other travelers. For context, my husband is a Marriott lifetime platinum and we have certain expectations when staying at a Marriott chain hotel. The Renaissance Reno is equivalent in our mind to a Marriott hotel but it failed to deliver the same quality during our stay. The positive: the hotel has been renovated with its unique style and the lobby is stunning. Our room was spacious, comfortable and updated The negative: There were 2 front desks in the lobby on each side of the entrance and it was confusing where to go for the check-in. Considering that my husband is a loyal Marriott member, the staff helping us seemed curt and did not make us feel special. Since it was a Sunday and we were told that the member's lounge was closed. We could still enter it and there were dirty dishes sitting on the counter and it felt unwelcome. Breakfast at the lounge the next few days was mediocre, so were the afternoon appetizers. This applies to service as well as quality of the food and available options. The worst offender has to be the internet TV. This trip was for us to relax, stay in and catch up on some movie watching. It was the worst experience ever! It took us about 5 hours to watch a 2.5 hour-movie. We thought it was just an a one-time problem but it happened to any movie on any internet channel. This is no exaggeration: the movie would freeze every minute which we got used to, but then it would freeze long enough to display an error, at which point you have to start over from beginning and fast-forward to where it was left off. Lastly, we did not mind paying the $15 self parking but started to notice there were outside people not staying at the hotel parking for free.

We booked two rooms for a week through RCI on checking the ranking given by RCI. Property has been rated Gold Crown for more than a decade. However our experience was mixed. Pros Spacious studio rooms with full furnishing. Furnishing is dated but well maintained. Location is big positive as nearby riverside is hub of all activities. Restaurants serving all type of cuisines are within walking distance. Parking is within the building. Activity center is well maintained. Cons.. No service for the entire period of seven days. No staff is seen with masks. Covid seems to be more of an excuse. Front office staff although courteous and helpful has been instructed to deny basic services to timeshare clients. We could see other guests also pleading to lend vacuum cleaner for self cleaning the rooms. We went through the same stress. Only saving grace was offer from front office to change the rooms. Final recommendation... it is okay to book this place for couple of days. Avoid if you are planning long stay.

Main reason to stay here is that it is right down the road from the airport. I found my room reasonably clean, no maintenance issue, though I had to call the front desk to have them explain how to turn on the AC (a hidden switch on the unit, which in turn activates the wall thermostat). It is a bit hard to find - set back from the street, and if you miss the turn, you have to go around the block. There are some food options in the immediate area. Microwave and fridge in the room. They serve real breakfast - well microwaved eggs and sausage patties - in the lobby starting pretty early. I was somewhat disturbed in that there is a corner of the parking lot, labelled ”smoking area”, that was pretty continuously occupied by men, who did not appear to be hotel guests (did not see any of them coming in/out of the lobby). I wondered who these people were, and if my car was safe in the lot. In the end, nothing happened, so was OK but I still wonder what was up with that. Inside, it was fairly quiet, some noisy guests in the hallways, but the noise of the AC fan masked that and I slept well.

The room was clean, the infrastructure was perfect, there was a small gym, the breakfast was the finishing touch, the variety was not too much, but it was very appetizing. There is a free shuttle to the airport, praise.

We stayed in July 2022 and since we had stayed there before and had issues at check out with the front desk saying we owed more money and having already paid in full decided to pay cash and only put the fifty dollar deposit on the credit card. We checkout and are told the deposit has been released back to my credit card and a week later I'm still waiting for it. I checked with the hotel and was told check with ny bank which I did. Still no refund with the hotel insisting it was refunded and me saying no it wasn't. After getting no where with hotel management I wrote off to the owner of Peppermill resorts of which western village ****** hotel is part of and two weeks later I've heard nothing from Mr. Bill Paganetti Sr the owner. Every time we have stayed there there's an issue with payment upon check out with the front desk either saying we owe more and then running my credit card three times to get extra money they're not entitled to or saying we can't check out we owe more money when I've paid in full and have receipts to prove it. Western village ****** hotel front desk has serious issues with their front desk staff and reservation system and because I dared to complain about the deposit we were told we're not welcome back. This is how a three star hotel treats individuals who dare to complain about room charges and deposits. I realize it's just fifty dollars but it's the principle of the fact that a hotel can scam people out of Money and get away with it.As the saying goes buyer beware in this case guest beware because you might find your credit card charged extra or worse be told you owe more money so you can't check out. Even if we were welcome back we still wouldn't stay there because of the money issues that always come up at checkout with staff . The housekeeping staff is far friendlier than the hotel front desk staff and that says alot. We've stayed at four and five star hotels and never had these issues so obviously it's an issue with Western village ****** hotel so again guest beware if you choose to stay there

Located in Sparks, Hampton Inn & Suites Reno/Sparks is in a shopping district, within a 15-minute walk of Outlets at Legends Sparks and Wild Island Family Adventure Park. This hotel is 2.9 mi (4.7 km) from Sparks Heritage Museum and 3.1 mi (4.9 km) from Victorian Square.Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and a vending machine.Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Reno/Sparks. A complimentary full breakfast is served on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 102 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.