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Home2 Suites by Hilton Queensbury Lake George
4.4/5101 Reviews

Home2 Suites by Hilton Queensbury Lake George

Queensbury|1.71km from Glenwood Manor Antiques & More
We checked in on July 1st, 2023. Miss Katie ( or Kadie) checked us in - and long story short , she is the only reason I am giving this place 1 star because it’s all about the experience, even though the rooms are decent and the location was not a surprise. The staff quality influences whether your experience will be stellar or horrible. For us, it was the latter. We had booked 2 rooms. Even though we came at 4 , we were given one room because the other one ,opposite to this room was being cleaned. So we waited. And waited. until 5:45. No updates inspite of repeated calls to check in. No apologies for the delay with check in. When my husband went down, he was asked to check out another room on another floor , which he called me to check. I did that and then I took the keys from him and went to the front desk to hand those back since I wanted both rooms on the same floor since we were traveling with kids and seniors. First, inspite of me waiting patiently in line for my turn, and explaining the problem, she asked me to step aside to check in the next guest. I let that go and waited. Then, when the person after me was checked in , I repeated the issue and asked her to give us 2 rooms on the same floor , does not matter which floor it is. She then proceeded to ask me a bunch of questions - if I had touched anything in the other room (no) , if we had sat on the bed (no) , if we had sat on the sofa (no!). I told her we opened the door looked at it and stepped out. She then told me she did not “ need my frustration and attitude”and that she had already given us a room. THAT ticked me off. I told her firmly that I was not being disrespectful and I was her customer and no, we did not have the 2 rooms that we booked , only one. And that I was willing to wait another hour for the other room in front of us that was being cleaned. She asked me to step aside again to check in the next customer. I asked her if there is a possibility of getting the other room that we were initially told that we would get. She said no. I asked her then what was the point then of asking me if we had touched anything in the room if there was no intention of letting us change it and what was the point of asking me to wait again if she had no intention of helping. It was obvious to me that she was acting out. I asked to speak to her manager or someone else but she refused to call anyone and said they had no one but her (!). She then refused to give me her full name saying she did not have to do so and told me that the room I had , was it. So there we go - that is the quality of people Hilton lets represent their brand. You can be disrespectful to a customer with no repercussions. Will make sure to take my money to Marriott properties going forward.

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Reviews for Queensbury Hotels

Searching for hotels near Glenwood Manor Antiques & More? Compare room rates and reviews to find your ideal stay.
Home2 Suites by Hilton Queensbury Lake George
4.4/5101 Reviews
We checked in on July 1st, 2023. Miss Katie ( or Kadie) checked us in - and long story short , she is the only reason I am giving this place 1 star because it’s all about the experience, even though the rooms are decent and the location was not a surprise. The staff quality influences whether your experience will be stellar or horrible. For us, it was the latter. We had booked 2 rooms. Even though we came at 4 , we were given one room because the other one ,opposite to this room was being cleaned. So we waited. And waited. until 5:45. No updates inspite of repeated calls to check in. No apologies for the delay with check in. When my husband went down, he was asked to check out another room on another floor , which he called me to check. I did that and then I took the keys from him and went to the front desk to hand those back since I wanted both rooms on the same floor since we were traveling with kids and seniors. First, inspite of me waiting patiently in line for my turn, and explaining the problem, she asked me to step aside to check in the next guest. I let that go and waited. Then, when the person after me was checked in , I repeated the issue and asked her to give us 2 rooms on the same floor , does not matter which floor it is. She then proceeded to ask me a bunch of questions - if I had touched anything in the other room (no) , if we had sat on the bed (no) , if we had sat on the sofa (no!). I told her we opened the door looked at it and stepped out. She then told me she did not “ need my frustration and attitude”and that she had already given us a room. THAT ticked me off. I told her firmly that I was not being disrespectful and I was her customer and no, we did not have the 2 rooms that we booked , only one. And that I was willing to wait another hour for the other room in front of us that was being cleaned. She asked me to step aside again to check in the next customer. I asked her if there is a possibility of getting the other room that we were initially told that we would get. She said no. I asked her then what was the point then of asking me if we had touched anything in the room if there was no intention of letting us change it and what was the point of asking me to wait again if she had no intention of helping. It was obvious to me that she was acting out. I asked to speak to her manager or someone else but she refused to call anyone and said they had no one but her (!). She then refused to give me her full name saying she did not have to do so and told me that the room I had , was it. So there we go - that is the quality of people Hilton lets represent their brand. You can be disrespectful to a customer with no repercussions. Will make sure to take my money to Marriott properties going forward.
Country Inn & Suites by Radisson, Lake George Queensbury, NY
4.3/5102 Reviews
We stayed 3 nights at the hotel. The staff were very helpful answering questions and giving directions. The room was very clean large. We had a 1 bedroom which was perfect for us and our 17yr old daughter. The only thing we missed was having someone come get trash and give new linens. Due to covid you put trash and get linens in the morning. The location is perfect for great escape it is a 10 min walk which is perfect so you don't pay parking. Their is a great icecream shop across the street, go carts up the street and restaurants. The trolley gets you at the bottom of driveway. We used the indoor pool and hot tub every night. Great stay
Super 8 by Wyndham Queensbury Glens Falls/Lake George Area
3.5/5104 Reviews
The room stunk from an old musty carpet and the hallway stunk too. Also, there was something sketchy at check in, I paid $174 on my Discover card on Expedia when I booked online. The receipt the motel gave me at the front desk showed $138 paid on a MasterCard (I did not use a MasterCard). I then noticed my Discover card was charged an additional $138, and then credited $138. In the end I paid what I thought I paid, but it was just sketchy how they did the accounting, obviously something was screwed up. Beds and bathroom were clean enough, it’s just there’s nothing they can do about the smell until they tear that old musty carpet out of there and replace it. It was quiet, I had no noise issues. The air-conditioning and the TV worked fine. Breakfast is oranges, cereal bars and packaged muffins with some juice available. If I had to do it again, I would spend an extra $30 -$40 and go somewhere else.
Holiday Inn Express & Suites Queensbury - Lake George Area
4.4/5101 Reviews
Hotel chain, clean and rich breakfast.
Baymont by Wyndham Queensbury / Lake George
3.6/5101 Reviews
me and my family had a great time and the staff were extremally nice and helpful, room was very clean and very comfortable beds. location was very good and close to the lake and shopping areas. it's highly recommended if you looking for a family oriented place to stay.
Sleep Inn & Suites Queensbury - Lake George
4.1/5100 Reviews
We stayed at this hotel for one night at the end of a vacation. Highlights of the hotel include the friendly staff, the availability of an indoor pool and comfy beds. The breakfast was included but calling it a ”hot” breakfast is probably a bit misleading - you can microwave some frozen sandwiches. The pool was reasonably warm although somewhat worryingly hazy. Sleep inns do have some quirks which include very small rooms and stall showers instead of baths (which could be an issue for families with small children). The main issue with this hotel is that is in a very ”tired” state. Some examples include loose fixtures, worn furniture (our desk chair was in a permanent fixed recline and the finishes were worn off of the handles). I never had concerns about cleanliness or safety so in sum, if you need a place to sleep and can score a decent deal (say ~100 bucks a night) it serves as a reasonable stopover hotel.

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More about Queensbury

Planning a trip to Queensbury? There are many discounted hotels on Trip.com. Queensbury is not a big city. When traveling here, you can choose to stay in hotels around the city center. Queensbury is a quiet city. You'll definitely feel relaxed during your visit.

Queensbury does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. It's easy to travel by bus in Queensbury. There are buses to surrounding cities available every day.

Queensbury is not a tourist city, so the hospitality industry there isn't very well-developed. Many hotels can only be booked on location. Queensbury has high quality and low-priced hotels. You can spend one night at a nice hotel for only 151 SGD. There are 2 three-star hotels in Queensbury at an average price of 183 SGD per night. There are 7 two-star hotels in Queensbury at an average price of 111 SGD per night. As a popular tourist city, Queensbury has many renowned chain hotels. In Queensbury, chain hotels such as Ramada are one of the top choices among travelers. Those who favor Ramada can choose a hotel under its name. Days Inn by Wyndham Queensbury/Lake George in Queensbury is a favorite among Trip.com users. If you're still unsure, Trip.com recommends Baymont Inn & Suites Queensbury/Lake George.

Commercial areas like Glenwood Manor Antiques & More are ideal places to buy souvenirs.

Average seasonal TemperatureNight

• Spring: 29.19°F during the day, 18.18°F at night

• Summer: 61.18°F during the day, 48.85°F at night

• Autumn: 70.93°F during the day, 58.78°F at night

• Winter: 41.22°F during the day, 31.08°F at night

Average seasonal Rainfall

• Spring: 31.535433 cm

• Summer: 40.472443 cm

• Autumn: 44.92126 cm

• Winter: 39.72441 cm

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