Elan Hotel (Quanzhou Bell Tower)

Elan Hotel (Quanzhou Bell Tower) Reviews

Elan Hotel (Quanzhou Bell Tower)

No. 118 East Street, Quanzhou, ChinaView Hotel Details
Elan Hotel (Quanzhou Bell Tower)
Elan Hotel (Quanzhou Bell Tower)Elan Hotel (Quanzhou Bell Tower)Elan Hotel (Quanzhou Bell Tower)
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Elan Hotel (Quanzhou Bell Tower) Guest Reviews

4.5/5
Great
344 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(344)
Positive reviews(327)
Reviews with photos/video(58)
Convenient location(71)
Great location(29)
Large rooms(23)
Average sound insulation(19)
Convenient parking(18)
Friendly front desk staff(15)
Delicious breakfast(14)
Convenient public transportation(7)
Negative reviews(17)
Guest User
Superior Double Room
Stayed in Oct 2023
Friends
3 review
4.5/5
Great
Posted on Oct 9, 2023
Very comfortable stay, rooms big and comfortable bed. A little awkward to get breakfast. But breakfast is very good. Location is perfect if you want to see Quanzhou old town
Response from Property: Thank you for your affirmation of us. We will continue to provide a comfortable and enjoyable trip for all our guests and look forward to your visit again! Thank you for your affirmation. We will continue to provide all guests with a comfortable and pleasant trip and look forward to your visit again!
Xiaobin
Family Room
Stayed in Dec 2023
Family
3 review
4.2/5
Very Good
Posted on Dec 27, 2023
Very spacious room with good location near to old town street Ci Jie, and low price, really worth to stay for a few nights. Only shortage is a small fridge.
Response from Property: Thank you for your affirmation and support. We will actively improve and provide you with a satisfactory living experience. Looking forward to your next visit!
DQHchangan
Family Room
Stayed in Mar 2024
Family
29 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The hotel has convenient parking and complete facilities. It is located in a busy street, which is very convenient for traveling. The waiters are enthusiastic, the rooms are spacious and bright, and the bathrooms are clean and sanitary👍👍👍
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Response from Property: Persistence, effort, commi**ent and harvest are our greatest rewards. We look forward to meeting you again! I wish you a happy life! Thank you!
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Friends
7 review
5.0/5
Outstanding
Posted on May 9, 2024
The room is quite big, clean and sanitary. The service is good. Two extra bottles of water are provided every day.
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Guest User
Family Room
Stayed in Feb 2024
Family
2 review
4.2/5
Very Good
Posted on Feb 25, 2024
The hotel is very close to the bell tower, about seven or eight minutes' walk. There are various restaurants nearby. Because it is in the scenic area, the disadvantage is that it is difficult to get a taxi during holidays. The hotel is not new, so the facilities are a bit old, and the floor drain in the bathroom has a smell. The family room I booked only has bathroom supplies for two people. Breakfast is in another building. In general, the price-performance ratio is OK.
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Response from Property: Dear guest! We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. Thank you very much for your willingness to give us feedback on your stay. It is because of customers like you that we have reached a new high. We welcome you to come again in the near future to test our achievements. Thank you and wish you a safe journey and all the best!
Qiushuiyiren
Family Room
Stayed in Feb 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 16, 2024
It's very close to West Street. The room is clean. Breakfast is not booked in the room. I didn't expect that breakfast would be provided during the Spring Festival when I checked in. This surprised me and the minor problems were solved immediately.
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Response from Property: We are deeply gratified to receive your recognition. We will live up to our love and forge ahead, and look forward to a happy journey for all our friends!
Guest User
Family Room
Stayed in Feb 2024
Friends
15 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The location is excellent, just near Xiaobai Building on West Street. If the room was dirty in the middle of the night, I called the waiter and they came to clean it. I was very satisfied. There is just no breakfast, it would be better if there is.
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Response from Property: We are deeply honored to receive your appreciation. Guests' satisfaction is our greatest motivation and the motivation for us to provide good service. We will continue to work hard and look forward to your visit again. I wish you happiness!
Guest User
Family Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Not bad. The hotel is in a very good location. It is close to famous attractions such as Bell Tower, West Street, and Zhongshan Road. It is also very convenient to go shopping in the alleys. It is difficult to book hotels during the Spring Festival and the prices are slightly expensive.
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Response from Property: I give roses to others and leave fragrance in my hands. Just because you are handsome and radiant, the world I see is full of beautiful things.
Anonymous User
Family Room
Stayed in Feb 2024
Friends
8 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The hotel has a good location and is convenient for travel. The hotel environment is good, neat and clean, and breakfast for three days is included for three days of stay.
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Response from Property: We are deeply honored to receive your appreciation. Guests' satisfaction is our greatest motivation and the motivation for us to provide good service. We will continue to work hard and look forward to your visit again. I wish you happiness!
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
1 review
4.7/5
Amazing
Posted on Feb 27, 2024
The room is quite nice, close to various attractions, but the soundproofing is poor
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Response from Property: Dear guest! We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. Thank you very much for your willingness to give us feedback on your stay. It is because of customers like you that we have reached a new high. We welcome you to come again in the near future to test our achievements. Thank you and wish you a safe journey and all the best!
Guest User
Family Room
Stayed in Jan 2024
Family
101 review
4.0/5
Very Good
Posted on Jan 16, 2024
The hotel is close to West Street and Bell Tower, just a few minutes' walk away. There is also a bus stop near the hotel, which is quite convenient. This price is quite cost-effective. The hotel is not luxurious but the facade is quite large and the room size is also ok. Overall it is acceptable.
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Response from Property: Hello, thank you for your evaluation of our hotel. We will serve every guest more attentively. The hotel is located in the ancient city area, surrounded by famous scenic spots and historical sites in Quanzhou. You are welcome to visit us next time!
Guest User
Family Room
Stayed in Jan 2024
Family
13 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The hotel is well-equipped, the rooms are clean and tidy, the service staff are enthusiastic, there are popular check-ins and landmark buildings around, and the hotel's large parking lot is also very convenient
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Response from Property: Thank you for your praise! Your satisfaction is the best compliment to us! We will adhere to the highest standards of service, hygiene and safety to create a warm home for you and all your friends during your journey. We are located in the core area of ​​the old city of Quanzhou, the cultural capital of East Asia, the starting point of the Maritime Silk Road, and one of the first historical and cultural cities in the country. Choosing us will bring you convenient travel, allowing you to enjoy the beauty of the thousand-year-old cultural ancient city, taste the southern Fujian cuisine, and the comfortable experience is beyond words!
Yuanyuanmama
Guestroom (2 beds)
Stayed in Jan 2024
Friends
54 review
5.0/5
Outstanding
Posted on Jan 16, 2024
The hotel was recommended by the taxi driver at the high-speed rail station. It is in a good location in the city and it is very convenient to take a taxi. The room facilities are a bit old, but it is quiet, clean and sanitary. The service attitude of the front desk staff is very good.
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Response from Property: Among the vast crowd, you chose us. We are willing to use our most sincere service in exchange for your visit again. We wish you a happy life!
Guest User
Guestroom (2 beds)
Stayed in Dec 2023
Friends
2 review
2.5/5
Posted on Dec 16, 2023
The room hygiene was okay, but I didn't understand why the air-conditioning wasn't turned on. They adjusted it repeatedly and gave us a room with air-conditioning. But what's even more disgusting is that they would quietly turn off the air-conditioning at night. Three of us were woken up by the heat and even stood on stools at night. Touch the air conditioner to see if there is cool air I can’t understand why more than 300 hotels do this kind of thing Playing everywhere and staying in hotels, nothing like this has happened. First negative review, so angry
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Response from Property: Hello, thank you for choosing our hotel, and we are deeply sorry for any shortcomings! If you have any problems with room facilities, please contact the front desk and we will handle it for you as soon as possible. We will serve every guest more attentively and welcome you to visit us next time!
Guest User
Family Room
Stayed in May 2024
Family
2 review
3.2/5
Posted on May 6, 2024
The equipment room is right outside the room balcony, it is so noisy that it won't stop until 12 o'clock in the evening!!!
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Response from Property: Hello! Thank you for taking the time to leave a review. If you have any questions, please call the front desk for help. We welcome you to stay again and wish you a happy life!