Steigenberger Resort Alaya Marsa Alam - Red Sea

Currently staying at the Alaya Resort :-) We are enjoying a truly amazing and relaxing stay. The resort is a very spacious orientated resort. Extremely large pools which you almost have for your self. The sunbeds are most comfortable and also set up very spacious. The rooms are also very spacious, modern, up to date, romantic and ultra clean. Lots of closet space and very nice bathroom. We are staying at 2nd level which is the most upper floor and have a great view over the large pools. Njoyable balcony. I requested a twin bed in advance and the bed is literally over 2 meters width. We have been to more 5* adult only all in resorts but this one stands out the most, by far:-)) Relaxation to the max. All staff is extremely friendly and kind -＞ whatever you need: they’ll take care of it. The food and its variety is hallelujah. We will definitely return in the future. Ps: the snorkeling is beyond beautiful. We saw some murene’s almost as big as anacondas ;-)

I think it's already the fifth time in two years in this complex, everything is very carefully set up from the reservations at the A la carte restaurants to the care you take or make you feel good. I had the deluxe room with a sea view from the balcony you could see the sunrise. The food is diverse and tasty. The sea is superb for diving and snorleking, they also have a beach volleyball or tennis court equipped with a nightstand. It should be noted that it is an adult only hotel, the evening shows are to be qualified with live music. Anything I needed Ahmed at the front desk took care of right away. It is a place where I will definitely return.

Hotel is more than perfect , All facilities are good , we are for the scend time here and we really enjoyed as usual ,, sure we will come again for this hotel ,,, we are grateful for all the staff special the Reception team thank you ALL for making our holiday and see you soon

Everything was on point, the food, the rooms, the tranquility, the entertainment and things to do during the day, really amazing snorkeling, landscaping was so beautiful, we are definitely coming back!

My boyfriend and I were excited to continue our anniversary trip in Egypt with a stay at Steigenberger Alaya in Marsa Alam, especially after a wonderful week at the Four Seasons in Sharm El Sheikh. Given the glowing reviews, we expected nothing but excellence, but unfortunately, our experience fell far short. The problems began even before we arrived. We tried to arrange transportation from the airport to the hotel just the day before our arrival, so perhaps it was partly our fault. However, the phone number found online didn’t work, and despite sending an email the evening before arrival, we never received a response. This left us stranded at the airport, as there arr also no taxi’s in marsa alam airport so we were forced to ask for help to a random bus that was dropping off passengers at various hotels, turning what should have been a simple journey into a long and frustrating ordeal. Upon arrival, the hotel made a great first impression. The lobby looked impressive, clean and modern. The property and main areas are clean and honestly very nice. The manager at front desk was very kind and assigned us a room with a lovely sea view. While the room was spacious, it was quite plain and you could tell the materials used were quite basic. However, we immediately sensed a foul odor in the room. Taha, the manager who was very kind throughout the stay, agreed to switch our room, however, we soon realized the smell was a the same in most rooms and just moved back to our room as it had a better view. We suspect it was coming from the fake leather parts of the bed or the Air conditioning but just gave up to it regardless of it being extremely unpleasant. The pillows were also a disappointment—too high, synthetic, and uncomfortable, especially if you sleep on your stomach like I do. When I requested a thinner pillow, I was given the same type, which did nothing to improve the situation. FOOD – the breakfast was great and we were excited to try lucnh and dinner…As someone who loves good food, this was a major letdown. Breakfast was the only decent meal, with a good selection of pastries and fresh bread. But everything else was really not acceptable and low quality. …. Things took a turn for the worse when I got food poisoning from the fish at their specialty restaurant. I could tell something was off after the first bite and stopped eating immediately, but it was too late. Within six hours, I woke up in the middle of the night with a high fever, diarrhea, and severe discomfort. I felt so sick we had to ask the hotel to call a doctor. The doctor arrived within minutes and after explain a doctor which came within minutes from calling the reception. After explaining my situation and symptoms the doctor recommended to do an IV drip in the room and also blood tests to check my overall situation. The doctor mentions the treatment would be somewhere between a couple hunderd dollars to over a thousand depending on the situation and following treatments….an

This resort is the best we have ever visited. They will do everything to make you feel welcome and at home. The food is excellent, the hygiene also. All the staff makes you feel welcome. We have not encountered any problems or whatever. We will come back.

I like the resort the most, everything here is organized and perfect i really support how is the animation there are so professional in their work, the food is incredible i would love to say alaya was our best experience in egypt and in the middle east

"I recently stayed at Alaya, and I have to say it was an incredible experience. The hotel itself is beautifully maintained, offering clean and comfortable accommodations with all the amenities you could need for a relaxing stay. However, what truly stood out was the entertainment team. They brought so much energy and excitement to every day, creating a fun and lively atmosphere for guests of all ages. The team was not only talented and engaging but also friendly and approachable, always going out of their way to ensure everyone was having a great time. Whether it was the shows, games, or themed nights, the entertainment was top-notch, and it made the stay feel extra special. I highly recommend Alaya, especially if you're looking for a place where fun and relaxation are perfectly balanced!" Let me know if that works for you!

it was very good the peach is amazing everything is perfect food and drink also was very good clean and nice hotel and of course animation team was very very kind usually i don't do some activity but with this team i did alot thank u for everything see you next year