We arrived the 3rd of july and stayed for a 10 day holiday. Reading the reviews i was worried for this holiday however this was definitely a holiday to remember! when we arrived our bags where taken up to the room for us, our room had a king sized bed, fridge, optics, and a swan made from towels covered in flower petals. the staff where absolutely amazing. As a family coming from london we where worried because of people complaining about how they treated the english people. but i have no idea what they’re talking about, we couldn’t fault the staff at all. all the staff where extremely friendly and ran to give us everything they need, especially brandy. the pool was 24hr on all days expect 2 of the days, the pool was clean and well looked after. tipping is highly appreciated. the bar close to the entertainment was always busy, but due to tipping someone would always cater to us immediately. the buffet was repetitive some days but the food was good and catered to everyone. the drinks in our fridges where refilled everyday and if asked they will give you extra drinks. we left a dollar tip out everyday for the cleaner, when we would return to our room it would be spotless with an animal made from towels. i highly recommend this hotel, it is a little outdated but they’re revamping it soon so nothing to complain about. amazing holiday!