We had an absolutely amazing time at Tides. The staff were amazing, particularly our butler Michael. He was so helpful and even went above and beyond to find us contact lenses when we forgot them at home. Julianna, Desiree, Coral, and Johnathan were also highlights at the preferred pool bar. Food was amazing, we had literally no complaints. Lots of options and we looked forward to every meal. Our room was amazing, housekeeping was on it every day. Small complaint but the room service food was just okay. The burger and chicken wings were our favorites though, don't get the nachos. Overall, we would absolutely come back!