Krystal Grand Puerto Vallarta - All Inclusive
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1 room, 2 adults, 0 children
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Krystal Grand Puerto Vallarta - All Inclusive
Avenida de las aguilas s/n, Zona Hotelera Norte, Puerto Vallarta, Jalisco 48333, Mexico
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With a stay at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. This upscale hotel is 0.1 mi (0.1 km) from Bay of Banderas and 8.3 mi (13.3 km) from Nayar Vidanta Golf.Show More
We Price Match
3.8/5Good·Cleanliness: 3.8
All 100 Reviews
Amenities
Outdoor Swimming PoolSpaFitness RoomPrivate ParkingBarRestaurantChildren's PoolKids' Club24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Gustavo Diaz Ordaz International Airport
(9.6km)
Landmarks: Walmart
(870m)
Landmarks: Cinemex Galerías Vallarta
(1.0km)
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Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
4
Junior King Suite with Pool View
1 King bed
43-54m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Towel
Balcony
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5
Junior Suite Hacienda Pool View
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
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7
Junior Suite Hacienda Terrace
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
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8
Junior Suite Hacienda Double
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
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3
Junior Suite Hacienda Swim Out
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
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2
Junior Suite Hacienda Swim Out King
1 Queen bed
Free Wi-Fi
Non-smoking
Minibar
Towel
Private Toilet
In-Room Wired Internet
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Guest Reviews(100)
3.8/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
AI SummaryAn AI-summarised snapshot of real guest reviews
The property is centrally located near shops, restaurants, and transport, with proximity to the airport, beaches, and entertainment. Rooms are noted for their spaciousness, cleanliness, comfort, and amenities such as jacuzzis and pools.
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Helpful
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Michelle
January 29, 2024
Access to facilities in both sister resorts. Nice adults only facility. Clean, friendly staff and great spread of foods. Enjoyed our stay.
Alexa
January 26, 2024
Our room flooded, customer service sucks especially if youre not white. Super limited dining, everything get taken. Buffet food isnt good. Honestly would not recommend.
Nicholas
January 9, 2024
The hotel was immaculate. Our room was larger than expected. The entire property was well kept and clean. We enjoyed all of the amenities but loved the French restaurant the most. Huge shout out to Santos, Wenceslayo, and Felix! Thank you for your service to us while we were there!
Christa
January 3, 2024
The hotel rooms itself was very nice, looks like the rooms were recently remodeled. The “adults only” area was horrible. People up all night long screaming then the pool begins blasting music at 8am sharp. Could not use the pool one time because people wake up at 4am and put out a book or towel to “save” a pool chair for the whole day even if they don’t go to the pool for a minute and the staff does nothing to regulate this. The food was really horrible in the restaurants. Room service is very expensive, they give you only two drinks for your fridge a day and you have to practically beg for them to bring them to you. The beach vendors were OUT OF CONTROL. They come up to you literally every 30 seconds even though there is a “rope” that they are supposed to stay behind they come right up to your chair and face. Very rude. Don’t try to take a nap because they will wake you up for sure! From the plates to the amenities to running out of towels, just so cheap with everything. For half the price I paid I would have been accepting since I had to eat outside the resort everyday but I paid the same price as I did last year for a 5 star restaurant (which was also a hilton btw). This has really changed my opinion of Hilton. If you want to relax at all don’t come here, it has more of a spring break 1998 vibe.
Sheena Chantelle Anna
December 28, 2023
We’ve stayed at this hotel before ans was excited to come back but I was disappointed this trip. The food was terrible, my first room didn’t have a lock on the door, my friends room didn’t have a safe, another friends room was one bed when booked a room with 2. We were constantly told these things would be fixed and never were, i also requested a blow dryer multiple times and it never showed up until the last night when I was already out for the evening. Also ordered room service twice and it never showed up. Very disappointed in the service this trip.
Diana
December 22, 2023
Beautiful resort, we stayed in the adults only area and enjoyed using both resorts for 4 nights. Food was excellent with lots of options. The room, pools and grounds were clean & spacious. A few perks to note are the daybed's in the adults only area, rooftop infinity pool & a quick taxi ride into downtown.
Andrew
December 21, 2023
Everything is great about this place and we had an amazing week but most importantly, it was the staff. Jose, Luis, Carlos, Cesar, Antonio, and so many more. Welcoming from the start and always going the extra mile to make everyone happy
Grace De La
December 15, 2023
I loved the ambiance and that it was adult only. It was all inclusive so I wish they allowed to book more than just one restaurant in a day, other than that I will come back again. Room was clean and so nice and food was top tier, especially the chilaquiles!! Definitely stay at the hacienda.
Ruby
December 6, 2023
We really enjoyed our stay at the Hacienda. The only thing I would suggest is for the front desk to get more help. I waited quit a bit to get help with only 1 person working the front. Also she seemed over whelmed and wasn't very welcoming. The place is very clean and for the most part everyone was very nice.
Property Policies
Check-in and Check-out Times
Check-in: 16:00–23:30
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 438
With a stay at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. This upscale hotel is 0.1 mi (0.1 km) from Bay of Banderas and 8.3 mi (13.3 km) from Nayar Vidanta Golf.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge) and concierge services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Talvera, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment, while wired internet access (surcharge) keeps you connected. Bathrooms have showers and complimentary toiletries.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge) and concierge services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Talvera, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment, while wired internet access (surcharge) keeps you connected. Bathrooms have showers and complimentary toiletries.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Spa
Fitness Room
Private ParkingAdditional charge
Bar
Restaurant
Children's Pool
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasAdditional charge
Outdoor Swimming Pool
Spa
Fitness Room
Restaurant
Kids' Club
Restaurant
Restaurant
No additional info available
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