Featured Hotels near Playa de los Pocillos, Puerto Del Carmen

This is our second stay here, came last January and although there has been improvements, not in all areas and cleaning standards have dropped. Firstly the good bits: Pool area and pool bar are beautiful, spacious and clean having recently been refurbished. Staff are very friendly and helpful. Communal areas clean and fresh. Location perfect. The not so good bits: We were allocated a room with disabled facilities firstly , which on the face of it seemed roomy and bright, however the shower/ wet room flooded on the first night, all into room and corridor, the lovely reception lady was helpful with towels to mop up, but the problem was lack of cleaning the plug hole was full of black hair which I had to remove in order to solve the problem.The room had no table or chairs no where to sit and have a drink or snack, no towel rail to air towels, a light in the bathroom on a sensor that went in and stayed on forever it seems. The next morning we moved rooms and the drains smelled, the plug in the bath didn’t drain away and was rusty, the hand rail on the wall was rusty, the shower curtain had seen better days and towels were threadbare. The room was cleaned once which we knew but it was a quick clean as the floor was still dusty and one of the bedsheets had a hole in it.The lampshades above the bed had an inch of dust on them I never felt clean at all , such a shame as the pool area and the rest are good .I know it’s 2 star but needs some attention and upkeep.

Just returned from a memorable week in Lanzarote. Staying in these wonderful apartments. It was my husband’s 50th birthday and we had a week to remember. I couldn’t recommend Jable Bermudas apartments enough. The food, the amenities the overall experience was fantastic. We will definitely be back. The staff were friendly and the location was on point. We received an email just before we left to say there was work going on in the apartments and I can safely say you would barely know it was happening. Very thoughtful of your stay. 100% recommend. 🌞😎

our apar**ent was lovely, very clean, it has basic things in it but all you need for a holiday, unless you plan on doing a lot cooking! we loved our apar**ent, it had a lovely little garden and we would like to go next year and book same apar**ent. the location is excellent, everywhere you may need to get to is a short walk away, the back door on the complex leading to the shopping centre is good too as saved a walk around the slight hill. staff were friendly and helpful, we had housekeeping change towels when we left the door hanger to request it and floors were swept and cleaned. pool areas were nice ,there is 2 pools but we didn't use them as prefer the beach. i would highly recommend these apar**ents , especially if you have no intention of hiring a car. bus stops to get to other towns also close by. thankyou to all the staff here, we had a great stay

Visited the hotel Fariones at the beginning of November. The hotel has had a complete renovation and has been finished to a very high standard with beautiful decor and stunning finishing touches. Our Junior Suite was beautiful with a great size balcony and stunning sea views. The pool, gardens and surroundings are too absolutely stunning. The staff are great and particularly Elke and Miriam were there each day which was great and both very helpful. The other staff were all very hardworking and friendly. We had a small issue with one team member that was addressed quickly. There were some teething problems: We were half board, the breakfast was good with varied choices including cava. We found the evening buffet to be a little hit and miss. The salad buffet was good, but the main cooking station was a little uninspiring and most of the foods were luke warm and not very appealing. I had not seen any chicken on any of the evenings we ate there. The desserts were varied with a wide choice. We decided to try the al a carte restaurant on a couple of evenings which was table service. The Asian menu we found to be too overly sauced with strong overpowering flavours. The other menu Enrizo was disappointing, I was very much looking forward to the lobster starter- it was very cold almost frozen and had no flavour my husband found his to be the same (had we closed our eyes we would not have known what was being served). The staff are lovely and work very hard but unfortunately some are not trained to the level required for table service in the al a carte restaurant. We only paid a small surcharge to eat here. At times, the service felt quite rushed. Had i booked and paid around 150 euros with wine I’d be quite disappointed and not sure I’d visit again. Pool service was poor at times. I would be concerned in busy times. It was difficult getting a drink around the pool. Often we would have to attend the bar (we were not the only people with this problem). I would hope this can be improved for the future. The negatives have not deterred us from revisiting in the future, my only hope is these small niggles can be rectified. Thank you