Hotels near Jorge Carreño Alvarado Garden, Puebla

Not the best hotel in town but good enough for one nigth. The beds were so unconfortable, really hard mattress and pillows. The room had a good size and the restroom seems to be clean but old. The hotel has no elevator and we were placed in the third floor so it was a little inconvenient having a person with special needs in my family. Cheap Price.

Everything was perfect, but I was always asking them to put extra bottles of water in the room (( they didn’t)) and once I called reception to ask for water he say (( we are running out of drinking water, you have to buy in the shop near 24/7)) what is wrong with you guys??? No water??? Are you serious??

The problem was that I left at dawn and wanted to check out and there was no one at the reception, security or parking

Stunning property and the room was probably one of the most unique and beautiful rooms I've ever stayed in. We were in awe of our bathroom and level of detail in our room and throughout the property, super impressive. Our breakfast at the restaurant was just okay, the coffee was served lukewarm and the dishes we okay, not stellar especially given the price point. Staff was nice, however, my chief complaint is that they were less than flexible seemingly because we booked through Expedia. We were traveling with our two young children arriving off a red eye flight, I requested an early check and when they noticed I booked through a third party site, confirmed it twice and followed that by stating they would not be able to accommodate the request. The hotel was completely desolate, we sat in the un-airconditioned lobby for 3 hours until our tour was scheduled and literally saw two other guests the entire time. The dining room was completely empty as well so it was not a function of having a fully booked property the evening before. I guess my recommendation is to NOT book through a third party site should you have any special requests.

I visit Puebla every year and I like to try different hotels. This time I choose Misión Angelópolis. Now, I regret that. The Hotel by itself is very basic, but that wasn't the problem. The room is small and badly distributed - the bathroom is as big as the bedroom. The first night I washed my hands and the hand towel was dirty and with stains. I complained about it next day and they told me they will check it out. They never left another hand towel because they did not have any more! I stayed for 5 nights. Only the first day they left amenities and water after that we had to ask at reception for more! On the 4th night I was planning to leave my room around 1 pm and they kept knocking to clean the room. I mentioned I was going to leave at 1 pm they went three times asking if they could clean the room until I had to put a do not disturb sign. The last night they never even cleaned the room even though I put the ”Please clean the room” sign. Summarizing the food was meh, terrible cleaning service, not very good location, basic room. The restrooms next to the restaurant very dirty and I forgot to mention very noisy, someone was singing around 8 am and people running on the hall I do not recommend this hotel and of course I would never come back.

Меню не очень разнообразно, Гуакомоле без изысков. В остальном нормально. Номера прекрасны. Локация удобная. Сервис хороший

I've stayed here several times as I've been coming to Puebla more and more for business. I was there 2 nights this week and the staff was great. I am a Hilton Diamond member and they had good Diamond recognition. They upgraded me to a corner Junior Suite (Room 734) which was great as you had a great view both directions. It was spacious, comfortable and had a desk to work on. The bed was ok and the it had working AC. Although, during the afternoon it really had to push to keep the room at the temperature I wanted. At night it always worked well. It seems like it just struggles when it's the hottest and sunniest during the day. That could be solved if you can open the windows but you can't. The only thing that wasn't working is the fridge. They really really should get them back working. I'm not sure if they don't because of COVID but the fridge didn't work at all. They had a working electronic safe which was convenient. Shower pressure worked well and lots of hot water. The internet speeds weren't that quick but it did work. It seems like they always improve the lobby area. They have a business center and now they have a Starbucks window right when you come in which is nice if you like those drinks. For my Diamond benefit they allow points or a continental breakfast. I choose the breakfast which was eggs anyway you wanted, toast, access to the fruit bar and the various juices and coffee or tea. You can pay 150 pesos more and upgrade to the full breakfast buffet. There is plenty of free parking in their secure parking lot. I requested a late 4 PM check-out as my flight left late but they said the latest I could stay was 2 PM as they needed the room. The front desk staff was polite. When I couldn't get something printed in their business center, they asked me to email it to them and they printed it out for me. On the night I flew in, I was very tired and didn't want to go out and they have room service from the restaurant below. The food is totally decent. They brought it up quickly and you can charge to your room.