To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Visiting Pucallpa was a good experience, staying a this hotel it just enhance it. Very happy we pick this place. My only recommendation is probably with breakfast that was included. Perhaps a little more variety of food and the attention of the staff needs improvement.
Verified traveler
Stayed in Nov 2023
Other
1.0/5
Posted on Nov 6, 2023
Avoid this place at all costs. Rude workers. Bad Service. I tipped one Room Service $5. The next time I ordered, the worker stood there after I paid my bill, obviously expecting a tip. After that, they screwed up my next 3 orders, obviously on purpose. I did not feel safe, comfortable nor welcome here.
Karolina
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 9, 2023
I’m really appreciate they letting me stay until I’am ready for my flight thanks MSs Carolina from costa del sol pucallpa Perú 🇵🇪
Sissy
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 5, 2024
The staff was super friendly, respectful and generous with the service
Ben
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 26, 2023
Very nice hotel with very little a/c in public areas. So dress lightly.
David
Stayed in Mar 2023
Business travellers
3.0/5
Posted on Mar 28, 2023
Did it receive anything different from any regular guests. I went for a meeting and I found stains in the bedsheet. Long strings of hair in the bathtub. Therefore not very clean as it used to be.
Amadeo
Stayed in Mar 2023
Couples
5.0/5
Outstanding
Posted on Mar 19, 2023
Verry respectfull, kind, like the charisma how they treat us. I recomment this place to stay
Adalberto
Stayed in Jun 2023
Family
5.0/5
Outstanding
Posted on Jun 12, 2023
Friendly staff, breakfast buffet was good. Very clean rooms.
Yein
Stayed in Dec 2022
Couples
5.0/5
Outstanding
Posted on Dec 27, 2022
Probably one of the best in Pucallpa. The room was ok, although the water didn’t get hot. The breakfast was simple and basic. Gym needs some improvement. The area was great. Would stay here again for the area
Gregorio
Stayed in Dec 2023
Business travellers
5.0/5
Outstanding
Posted on Dec 18, 2023
Everything was very good
Garry
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 19, 2023
Very nice place and good breakfast
Trish
Stayed in Oct 2022
Business travellers
3.0/5
Posted on Oct 24, 2022
I had a lovely room one night, large with a hair dryer, quilt, etc then I checked out and came back to a smaller room that had no quilt or blanket, the bathroom did not have a dryer, there were chips in the tub and sink the toilet ran all night. The people were wonderful and the shuttle great.