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Recommended Province of Siena Hotels

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Piccolo Hotel Etruria
4/545 Reviews

Piccolo Hotel Etruria

Siena City Center Siena|0.12km from Piazza del Campo
We booked this hotel for 2 nights primarily for the amazing location adjacent to the main Piazza del Campo and main ancient sites. Unfortunately, management (Leonardo) chose not to communicate in advance of our checking in and paying that most of the hotel would be occupied our first night by a private school of teenagers on tour. If there were any modern-day soundproofing, this wouldn't have been an issue. However, since the young guests wanted to party and were not well supervised by their chaperones, we expected management to step up and ensure the rest of his guests would be able to sleep before 1:30 am. In the evening (approx. 10 pm), I'd opened our door to see what the noise was about and gave an evil eye, unfortunately the older gentleman next door could only agree. At 12:25 am, I got dressed and left a note downstairs on the front reception desk as management didn't seem to be around nor dealing with the noise issue. In our civil note, we expressed our disappointment and that we couldn't sleep for hours when tired after a days travel to Siena. Just prior to checkout time the following morning, Leonardo chose to come to our door to discuss, and apparently hadn't appreciated that we hadn't woke him in the night instead chose to allow him to sleep as he had to run the hotel the next day. Apparently we were supposed to call him in the middle of the night. He raised his voice and told us ”we should have stayed in a better or more expensive hotel if we wanted quiet”. I told him, the room was clean and just fine, that we hadn't expected a 4 or 5 star hotel, but did expect to be able to sleep at night. We were accused of wqnting a free night as we had suggested some compensation in lieu of sleep as management hadn't successfully dealt with the noise problem. He refused to refund our second nights payment so that we could stay elsewhere, so had to stay again. We were looking for a compromise and admission that he hadn't been around to manage. Basically we were told off instead. What could have been resolved or at least smoothed over easily with a refund, a simple offer of a cappucino & croissant for breakfast or a minor price adjustment for our second night was not even considered by management. though breakfast was not included, he did supply for the private school but no one else??? Instead, he chose to be argumentative. We left with a very bad taste which has never happened before. We have travelled all over North America, Europe (numerous trips) and into South America for 40 years, staying in 1 - 5 star hotels, hostels, apartments... and never have we been treated or spoken too in such a crass way. This behaviour is not the way to regain business! Since we ourselves have been in a service business for over 36 years, we would never consider not addressing a valid problem or complaint, nor speaking to customers in this way. We feel Leonardo needs to be present, more management training, and better problem solving skills if he's going to be suc

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Reviews for Province of Siena Hotels

Searching for hotels near Piazza del Campo? Compare room rates and reviews to find your ideal stay.
B&B Relais il Casato
4/516 Reviews
Siena City Center
Excellent location and a great little flat, but the lack of communication destroyed it for us. We knew we’d be late, and rang a day ahead to inform and make sure they knew. Unfortunately the young man who answered the phone had no interest, nrither in his guests or job. We arrived late and tried to ring again from the road, and send an e-mail, but no respons. We stood outside the locked door and rang the emergency cell phone number that we could see on a sign in the reception. Straight to voice mail. We could see the little basket with an envelope with our name on on the reception desk, behind the locked door!! Luckily the lovely family restaurant next door was still open and the friendly owner knew the code for the front door and let us in!! Slept in a nice bed that night, not in our car. Next morning we told the lady at the reception and she said she was sorry. Oh well, so are we. Customer service at its worse.
Grand Hotel Continental Siena - Starhotels Collezione
4.4/548 Reviews
Siena City Center
It can be regarded as the best hotel in Siena, the location is opposite the old Siena Bank, the town is not big, this is also a relatively central area, it is very convenient to go anywhere. The hotel itself is also a 17th-century building with a retro style. Breakfast is not bad, children can use the existing bed free of charge, everyone pays attention to the age of children, the breakfast for children to pay 26 euros a day, this price can only be said to look at the environment and service, do not consider the word cost Haha. Excellent hygiene and a safe stay. From the Siena train station, don't go around the road, go through the shopping mall facing the train station, go upstairs, there will be an extra long escalator to help us climb the hillside, then take a short walk to see Siena The old town gate, you can reach the hotel all the way. Nice stay experience!
La Casa di Antonella
4.1/54 Reviews
Siena City Center
Firstly a very warm welcome from Fabrizio, great guy, who very kindly gave us tips on where to go and what to do and parking tips! Very important! The room was spacious, clean and comfortable, full use of a kitchen and a separate bathroom! Breakfast was great with very good coffee (of course) And cake.... we were really in the heart of the city - walking distance to all sites! 100% recommendation - very good value for the money!
Residenza d'Epoca Palazzo Borghesi
4.7/554 Reviews
Siena City Center
A beautiful building, steeped in history. These rooms were once the apartment of a wealthy family - the history is documented in a brochure in the main salon, a public gathering room which was once the living room for the family. A photo book contains photos of the renovations of the building - fascinating how the current owner gutted the rooms while at the same time, maintaining the historical accuracy, restoring the painted murals, etc. The furniture is period and be sure to admire the stunning Venetian glass chandeliers throughout the common rooms. There are photos of the family in the common living room which are so nice to see. There are also books and games, very welcoming. The current family who owns the Residenza, is involved with Montalcino wine production. In our room, probably in them all, there is a bottle of Brunello de Montalcino in a lighted shadow box on the wall with a price tag on it in case you’d like to purchase it. There are bottles of wine for sale next to the guest fridge area in the dining room. On the top floor, there is a veranda for all of the guests to use, appealing fairy lights on the railings help to highlight the amazing view of Siena. Our room was the “Viridi Gallia” room. It has it’s own private balcony with a ”you have to see it to believe it” view looking down on Siena and the countryside beyond. There is a table for two on the balcony, which we utilized often - we would buy a bottle of wine at the nearby market (great local wines are so inexpensive!!) and a pizza and dine al fresco, best view in Siena. LOL, tip - make sure you have a dinner reservation at least a day in advance in nearly all of the local restaurants or you too will be having pizza for dinner on the balcony, haha! Pleasant though it was, there are a few restaurants we wish we hadn’t missed. Silvia in reception is exceptional! She is warm and accessible while at the same time, is knowledgeable and professional. We stayed at the Residenza for 5 nights, but our paths only overlapped once, when we checked in, as we spent three days touring Tuscany on wine day tours with “Franco Fadda Dream Tuscany”. But though we didn’t see Silvia, she was in constant contact with us via WhatsApp - always checking in to make sure all was well, if she could to anything for us, recommendations and touring ideas, etc. She arranged a car transfer for us from Siena to the airport in Florence which worked out perfectly. She always has the comfort of the guests in mind as her first priority. The rooms as I said, are historic and stunning - but definitely updated with all modern conveniences. The bathrooms are beautifully luxurious! Love the sink! And the shower is stunning, just be careful of the slippery marble floor when wet! Be aware that there are several flights of stairs to access the Residenza - depending upon your knees, no problem to go up but could be an issue going down. However, don’t despair, there is a teensy weensy elevator which
Piccolo Hotel Etruria
4/545 Reviews
Siena City Center
We booked this hotel for 2 nights primarily for the amazing location adjacent to the main Piazza del Campo and main ancient sites. Unfortunately, management (Leonardo) chose not to communicate in advance of our checking in and paying that most of the hotel would be occupied our first night by a private school of teenagers on tour. If there were any modern-day soundproofing, this wouldn't have been an issue. However, since the young guests wanted to party and were not well supervised by their chaperones, we expected management to step up and ensure the rest of his guests would be able to sleep before 1:30 am. In the evening (approx. 10 pm), I'd opened our door to see what the noise was about and gave an evil eye, unfortunately the older gentleman next door could only agree. At 12:25 am, I got dressed and left a note downstairs on the front reception desk as management didn't seem to be around nor dealing with the noise issue. In our civil note, we expressed our disappointment and that we couldn't sleep for hours when tired after a days travel to Siena. Just prior to checkout time the following morning, Leonardo chose to come to our door to discuss, and apparently hadn't appreciated that we hadn't woke him in the night instead chose to allow him to sleep as he had to run the hotel the next day. Apparently we were supposed to call him in the middle of the night. He raised his voice and told us ”we should have stayed in a better or more expensive hotel if we wanted quiet”. I told him, the room was clean and just fine, that we hadn't expected a 4 or 5 star hotel, but did expect to be able to sleep at night. We were accused of wqnting a free night as we had suggested some compensation in lieu of sleep as management hadn't successfully dealt with the noise problem. He refused to refund our second nights payment so that we could stay elsewhere, so had to stay again. We were looking for a compromise and admission that he hadn't been around to manage. Basically we were told off instead. What could have been resolved or at least smoothed over easily with a refund, a simple offer of a cappucino & croissant for breakfast or a minor price adjustment for our second night was not even considered by management. though breakfast was not included, he did supply for the private school but no one else??? Instead, he chose to be argumentative. We left with a very bad taste which has never happened before. We have travelled all over North America, Europe (numerous trips) and into South America for 40 years, staying in 1 - 5 star hotels, hostels, apartments... and never have we been treated or spoken too in such a crass way. This behaviour is not the way to regain business! Since we ourselves have been in a service business for over 36 years, we would never consider not addressing a valid problem or complaint, nor speaking to customers in this way. We feel Leonardo needs to be present, more management training, and better problem solving skills if he's going to be suc
B&B Il Corso
4.8/552 Reviews
Siena City Center
Suggest this accomodation is good for a one or two night stay in Siena. Alberto is a wonderful host, makes one feel welcome and takes time to answer any queries, also is a wonderful source of information for things to do in Siena. We had a two night stay our room was clean and comfortable and quiet, the bedroom was on the small side, bed comfortable. Bathroom had a good sized shower, plenty of hot water. Wardrobe space adequate, there was a safe in the wardrobe, it is not fixed to a wall or anything! The safe was difficult to access as it was located on the floor of the wardrobe. We travelled light but if you have a lot of luggage or have mobility issues the steps may be an issue approx 32 steps. The building is a medieval one therefore doesn’t have a lift. Breakfast is continental , breads pastries, cakes, cold meat and cheese, juice, cereals, yoghurt, tea or coffee. You can also get a boiled egg if you want. If everyone is at breakfast at the same time the room is cramped, and getting in and out of chair is very awkward. The location of this B&B is centrally located so walking to shops and close to popular tourist locations. As mentioned Alberto is an excellent host .

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