Guest User
November 23, 2023
You find out how a good hotel is when you have a problem and see how well they deal with it. During a recent business trip to Milan I had major issues with a back injury and needed significant medical assistance. The care and support the staff and owner of the hotel provided was nothing short of exemplary. Monica and her team went out of their way to help me in every way possible, sourcing a Dr, fetching medication, providing regular meals, it was fantastic, and I am truly grateful.