Featured Hotels near Church of Saint Martin, Prato

The reception Staff were particularly good. The room was OK. We decided to eat in the `Restaurant`. The Waitress was not really interested. We waited and waited for just the menu to arrive. We ordered our food which came relatively quickly, the soup that was listed did not resemble any soup we have ever experienced. The ice cream which I could not eat was disgusting. The Waitress had disappeared we could not discus this issue at all. Having travelled nearly 600 kilometers that day in the heat, we could not wait because we were so tired. In the morning when we went to settle the bill, we found it had already been taken and the Receptionist did not want to understand and offered us two beers, small compensation.

Hotel First is situated near the town of Calenzano, Tuscany. It is a 25 minute train ride from Florence. The hotel is a 10 minute walk from the train station, get the Patagione stop not the Calenzano stop or you will be a 30 minute walk from the hotel. Trains are hourly until around 6pm, but not all trains stop there. The hotel bedrooms were very spacious and clean, beds weren't particularly comfortable, but ok. The biggest complaint I had was that they have hung the curtains about 30cm back from the actual window, and whilst looking straight on this is fine, when in bed there is a HUGE gap between the window and the wall which results in you being woken at 5am when the sunlight hits the room. The other issue is that the ground floor rooms do smell quite strongly of cigarette smoke, even though the hotel rooms are all non-smoking, not sure if this is a legacy issue, or whether some people were having crafty cigarettes but it was really noticeable. Hotel breakfast had a lot of choice and we dined twice in the restaurant in the evening which we found to be very good and reasonably priced for a hotel. Hotel staff were very friendly and helpful and understanding of my poor Italian. They nearly all spoke excellent English, which made things easier for us.

Quite, clean and cozy hotel. All staffs are nice and kind. Bathroom condition and room condition is stunning. Only one cons is not good to come here with public transport. If you can rent a car or using taxi, here is nice hotel in florence. I'm sure you love here.

Kudos to the friendly staff that resolved our booking issue! Due to our flight cancellation, we “did not show” to our hotel reservation and arrived a day after. Thanks to the receptionist, she was so accommodating and understanding and she was able to resolve the accommodation issue. She also provided accurate instructions on train and bus schedules/locations.

Due to the my late flgiht schedule i was staying 7 hrs only. But all staffs was very freindly and supportive at all. B/F was good. very near from international airport. santa maria novella train station by taxi 15mins

The room has a sense of design. Although it is not very big, it is very warm and comfortable. The only problem with this room type is that it is on the half floor and needs to go down a very narrow staircase. There are still several steps in the room. Big boxes are very unfriendly! The breakfast is still very good, you can sit outside and feel it.

It's very nice to be able to go directly from the train station with just one tram ride. At this price, you have to bear the tram for about 20 minutes. + The area is very pleasant. (There is nothing bad about it) Still, I liked the scenery and had a good night! +There is a balcony!!! (It feels good to go out at night)

I regret to say that our recent stay at Camplus Guest Firenze in Florence was a complete disappointment, and I feel compelled to share our experience to warn others not to stay here. To start with the positives, the room size was adequate and the bed was comfortable. The modern decor was also appealing, and the cleaning standards were satisfactory. However, the negatives far outweighed any positives. Firstly, despite being upgraded, our room on the messanie 1A floor suffered from appalling noise pollution from the common area as there was no wall separating our room from the common area. As the building primarily caters to students, the noise levels were unacceptable, disrupting our sleep and causing discomfort throughout our stay. The students should feel free to make noise in their common area, I just don’t know our superior double room (we even bought an upgraded room) was placed there for paying hotel guests when this is clearly an issue. The most alarming issue was the shared balcony, which posed a serious security risk. On the second night, we were awakened by loud music and discovered a group of people smoking and partying directly outside our room on our own portion of the balcony. This invasion of privacy and lack of security left us feeling unsafe and vulnerable. Despite raising the issue, and the situation was not properly addressed and upon checkout the staff member tried to make it out that the group were on another area of the balcony, which I was upset about as I looked out the window and I saw with my own eyes the group directly outside our room on our balcony. They also asked why we didn’t tell them to go away ourselves but as not speaking good Italian at all, we felt unsafe approaching a group whose language we don’t speak. Furthermore, the breakfast experience was uncomfortable, as we felt out of place among the other students. Overall, our stay was marred by feelings of insecurity, discomfort, and sleep disturbance. Despite paying a significant amount for our stay, the service and amenities did not meet our expectations. Moreover, management's lack of response to our official complaint email is concerning. Despite offering a mere 50% discount on our next stay within the year, which we declined as we do not plan to return to Florence within that timeframe, they have refused to offer any compensation for our current stay. In conclusion, I strongly advise against staying at camplus guest firenze in Florence. Our experience was unacceptable, and the lack of proper response from management only adds to our disappointment. Please reconsider before booking your stay here.

I visited here with a group to see the Puccini Opera Festival. The hotel is spotlessly clean with lovely staff and a great pool. Breakfasts were excellent - wide choice, fruits, cooked eggs, meats etc and plenty of it. My only cavil was with the first set evening’s meal - a miserable chicken leg and a few chips. However our tour guide did complain and the second set meal was excellent. This complaint seems to have been given before - and not always heeded. Villa Capuggi is such a nice hotel that I wonder why they stint sometimes - even though the cost of living crisis impacts here too. Just a little more luxury and this would be the perfect Italian hotel.