Hotels in Moinhos de Vento, Porto Alegre

This is clearly a hotel that tries to provide a superior experience to the guest – fantastic location; very good, very well maintained room; very kind and attentive personnel; a pair of courtesy water bottles; Nespresso machine in the room... And then, everything is put to waste by a barrage of small but VERY annoying details: You arrive from the airport (counting on going to your room's restroom as soon as possible); receive your key; it works in the elevator... but not in the doorlock. You go back to the reception desk and the (authentically sorry) receptionist provides you with 2 keys, just in case (it is clearly a very common occurrence). It works, this time. Next day – not your last day of stay – you return from the workday and the keys (both of them) do not work again! Meaning it is not a problem with the keys but either a software or a human problem. When you finally get to the room, good luck if you want to call reception. Although there's a ”trendy” little prism over your bedside table informing the name of the cleaning lady of your room, there's nowhere you can find out the front desk number – it's not 0, 9, 1, * or # (it's *1, which I'm now informed is a standard in Porto Alegre; but then again, guests are usually from other places, right?). You finally get to talk to someone in the front desk, that informs you that there's no login or password to the wi-fi; you just have to fill up a form and will be logged in. You fill up the form (lots of info requests, including ID number, email etc.). Hit the ”Login” button. Comes a window: ”please check the 'accept conditions' box before connecting”. The 'accept' box is bellow the the login button AND bellow the screen line. Not only this, but all the (excessive) info you had typed in is lost – all the fields are emptied and you have to fill them up all over again. Time to checkout, it is 10:16 am and you want to have a cup of coffee before leaving. The breakfast ends at 10 am exactly and the coffee jars are probably the first to be taken away. You mention it to the checkout clerk and she gives you a free welcome (in this case farewell) drink voucher and you are able to ask a cup of espresso in the bar. This last event synthesizes the experience in the Quality Hotel: lots of effort to compensate for frustrations that could easily have been avoided in the first place, with a modicum of attention to the customer experience. I hope this feedback helps them do exactly that.

The hotel needs to improve a little, in the matter of the bread served at breakfast, which they don't want. No cheese bread had. After all, everything went very well.

The hotel is well located, on the street has a market that makes it easy. Breakfast was very good. The chocolate cake was delicious. Air conditioning works perfectly. Heat shower wonderful. Room service very good.

Ibis standard in excellent location. I still have difficulty to get used to not providing face towels.

This shop is one of the most cost-effective hotels in Porto Alegre. I have stayed there every year since my business trip in 2013, because the first time I didn’t know it was in another hotel, this hotel is more suitable for business and holiday families. There is a kitchen, the breakfast is really invincible and delicious, the new restaurant moved to the street side, the street view is superb! There is a memorial park next to it, and there are various roadside fruit stalls. It is very safe and you can walk around. It feels like a small European town! The steak of the hotel is good, and the restaurant becomes a bar for drinking in the evening!

With a stay at Park Plaza Moinhos Porto Alegre in Porto Alegre (Moinhos de Vento), you'll be within a 15-minute drive of Iguatemi Shopping Porto Alegre and Beira-Rio Stadium. This hotel is 0.5 mi (0.7 km) from NT Institute of Cinema and Culture and 0.6 mi (1 km) from Walk of Fame.Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace.At Park Plaza Moinhos Porto Alegre, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.Make yourself at home in one of the 144 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

It’s was my first time at this Sheraton and can says is the best hotel in town so far . Recommended for sure !

The hotel is located in the historic centre of Porto Alegre, and it is the best I found to have stayed in it, because from the beach to several places walking. The hotel is old, along with a strong smell of cigarette in the corridors and rooms ( guests do not respect and smoke inside). Breakfast is very simple/ the basic of a coffee to start the day. The hotel is located in the building ( 20 floors) well in the centre of POA,in a quite well-being avenue near the municipal market.The hotel has 2 elevators. The rooms are of paper, so you can listen to everything next door.The air is in the entrance, well above the door, and when used, it forms a water pool well in the entrance of the room.Some rooms do not have a fridge. It serves only for 1 / 2 nights ...for who is short” passing in POA! for the value charged there are certainly more positive accommodation.

We knew our flight arrived in Porto Alegre too late to go ”up” to Gramado, so we stayed one night. We called the hotel to call for a shuttle, which picks guests up at the same place of the rental car vans. That worked well. However, I noticed the front desk serves as guest service also, so sometimes it takes long for someone to answer the phone - which happened when we requested something. The team is attentive, though not exuberant - but it's more of a business hotel in style, so that's OK. During this brief stay, when we requested extra pillows. then help with the safe and even later some extra sheets, all were brought very quickly. The shower is very nice & the bathroom amenities are of the expected quality, though nothing to rave about too much - the bathroom door is at a slightly odd angle, but what just caught my attention negatively was the squeaky door to the shower stall - but no biggie, just a detail. Beds are OK, but more importantly, the accoustical isolation really worked well - I mean, our window was to one of the runways. TV has some limited channels and not much in the English language (CNN was the one I noticed as an exception). Even the movie channels apparently only in Portuguese - though maybe I just didn't find how to reverse to the original language. Breakfast is fine and served quite early, which I like (starts at 5 am on weekdays - so it works well for early flights). However, don't arrive too late - my daughter, who woke up much later than I, wasn't able to get waffles, which had run out more than 1 hour before the end of service. The omelette I ordered with lots of cheese was tasty, but the local cake (called cuca) was a bit drier than I think it should be. Something that one doesn't see much where I live in Brazil - blackberry - was fresh, though not too sweet. The lobby has a lot of different seating areas, books to read or just look at, and maybe because of that, neither it, nor the adjoining eating area has sufficient sockets to charge one's phone or laptop. I didn't actually ask - maybe they were hidden - so maybe I'm wrong on that count. There is a very nice eating area nearby, Boulevard Laçador, with very nice options for dinner - though it seems that the hotel's chefs actually prepare some good meals. We didn't stay long enough to confirm as we went out to a very good Thai restaurant.

The reception and room service staff provided good service. However, the experience in the hotel restaurant was poor. We had previously booked a meal at the hotel restaurant and chose to enjoy it after check-in, the restaurant staff did not have this information and did not know how to conduct the service. The service was poor, the main course took a long time, the salad came without sauce, the dessert which was a mousse was frozen and the staff were impolite. In addition, the entire building smelled strongly of frying during the first day and, if I am mistaken, the benefits of my Gold ALL status were not fully available.