Holiday Inn Porto Alegre Reviews

We couldn't take a shower because the hotel was without water. Simply absurd.

I arrived at the hotel, they didn't process my payment and they wanted me to swipe my card again to settle in with my family. Terrible reception service and I advise you to see the trip because they didn't identify a payment transfer... very embarrassing. Zero rating for the trip and the hotel. I had to deny the payment and demand that you see it back to you. Summary: I was really upset!

Spacious and comfortable apartment. Excellent value for money.

The hotel is good, has a good location.

The hotel is a bit old, but overall it's good

It was excellent

I paid the hotel price again at the bank

Bad service

Cost-effective

Property is needing update, Carpet Floors Super Dirty. Breakfast below average.

Great hotel. Staff super friendly and helpful. Hotel is clean and not a noisy location.

The hotel is an old big building, well located. I stayed one night only.

The restaurant in the hotel is good, so you don't need to go out for breakfast, lunch or dinner if you don't want. Also, there are some dinning options around the hotel. The room was clean but it could be cleaner. But it is still above the average. It is close to the American consulate and the area is safe considering Porto Alegre is a big city.

On Aug 8 I went to the hotel to ask them to hold the reservation, the guest will postpone check in to Aug 11 instead of Aug 9. The attendant confirmed the reservation is maintained and check in moved to Aug 11. On Aug 11 the guest arrived and the reservation was unavailable, it had been cancelled. She had to make a new reservation on the spot and paid directly. I demand reimbursement of the amount I paid through Orbitz!