Hotels near Mercy Corps, Portland

The front desk was amazing. Restaurant service was lacking at dinner and breakfast time. I had dinner, apparently during a photo shoot, and the service was very slow.... We almost walked out. I thought breakfast would be better with no photoshoot in sight, but service was still very slow. The bar and check-in staff were great, just really slow dinner and breakfast service.

The hotel itself, front desk staff, restaurant, and rooms are fabulous. The price was great for all that. Really impressed with the size of the room, the bathroom, the décor, the amenities, quality, look/feel, service, etc. That was the highlight for my trip, and if this hotel were located somewhere else, I'd come here every time. That said, the location of the hotel being in the worst of downtown Portland, coupled with ridiculous (literally, jaw dropping stunning) parking challenges, makes this a no-go for a recommendation. It's hard to believe they have no parking structure, and must only use valet or (unsafe) street parking. Even getting to the hotel is difficult because so many streets nearby are closed. I called and asked how/where I was supposed to park, and was told it was just valet, and to find any spot in front and double park (which I did). I actually had to park in a bus stop, left my blinkers on, and gave my key to the valet. 45 minutes later, I could still see my vehicle on the street from my 10th floor room, so I went down to the valet and expressed my concern that I was going to either get a ticket or get towed. He said he was very overworked, had started his shift at 2pm (it was 11pm at this time), hadn't had lunch or a break, that the parking was almost at capacity, and he ”hoped” he would get to it later. While I was talking to him, two other guests interrupted (presumably with the same concern) and decided to park on the street and risk it. 20 minutes later, my vehicle did finally get parked. In the morning, one of my antennas was snapped off and sitting on my front seat. Par for the course... I wish I had known how bad the parking situation was beforehand, because I would never have chosen this place. It's a shame too, since the hotel and room were awesome. If you're taking a taxi or ride share to the hotel, and don't intend to go out, then this is a winner. If you have a vehicle of any kind, don't even bother. It's an exercise in frustration and annoyance.

I spend 100 nights per year in just Hilton brands alone. I'm middle aged and not high maintenance. Additionally due to my industry/company I've been required to travel during the entire COVID nightmare. I totally understand the challenges and changes the pandemic brought to hotels and have a great deal of respect for the hospitality industry as a whole. This is my 4th time being a guest at this property and honestly there are no major issues. In general property, guest rooms, staff and location are all great! This is more a full-service hotel and a considerable step above your typical Hampton Inn format/experience. A few minor irritates: No shampoo in my room or at front desk. Was told they ran out? No loaner guest umbrellas. Was told they ran out? Limited breakfast hours and no to-go bagged breakfasts on the weekends? Regards to homeless/transient problem that plagues Portland. It's considerably better/cleaner around the hotel and Pearl district than just a year ago. I have no issues walking around by myself or concern about parking my car on the surrounding streets (except some park blocks are still dicey).

I don’t understand the glowing reviews & photos are definitely deceiving. I should have captured the armed security guards all over the place and the homeless drug addicts shooting up on the street. I have never been so relieved to leave Portland. What a gorgeous city overcome with homeless tent camps and sad addicts freebasing on every corner. Tried to walk a few blocks to dinner but had to Uber back in order to be safe. Thankfully we didn’t bring our children but it would have been such an education on why not to try drugs. Luckily our car was not broken in to (see past reviews) however a homeless person clearly made it onto our floor screaming at 5am since the elevator’s card reader to make it onto upper floors was not operational. We were mostly deceived by AmEx as this property was listed as a Fine Hotels property. It is not but I would say the others listed were not either (the Nines was much nicer but more addicts were down that way. Another old hotel but nice hotels in Portland are few & far between). Love this city but I will not be back until it is cleaned up and the Ritz Carlton opens. All of this said, the staff at the Duniway are doing their best with what they have to work with. We experienced great customer service, clean rooms, and comfortable rooms. The hotel desperately needs an update though. What made our stay a positive one is that we left unharmed, found some great restaurants (go to the Pearl District), and spent all day away from Portland at Hood River or the Oregon coast.

Great place to stay and relax .Very quiet neighborhood and not far from from all Portland has to offer

The bed was uncomfortable, the toilet paper is Angel Soft (literally still wrapped), the room is the size of a closet (literally) with the tv on the wall facing the windows and not towards seating apart from a stiff single person chair. There’s no place to put clothes if you stay any period of time, apart from a small coat closet that has stuff in it already (robes, safe, etc). The internet dropped often. Construction was heard bright and early. And we were accosted by the homeless population every time we waited for valet to bring our car. The upper floors (we were on the 3rd) was extremely outdated as well. The staff was very kind (apart from the one who put in for the early check out), and the library was gorgeous. The food menu was overpriced and didn’t deliver in taste. And the drinks were extremely strong.

The staff is very friendly. The parking lot is in the public parking lot at different entrances of the same building. It is a bit ”unfriendly” that the overnight charge for the public parking lot is $28, but it costs $35 to apply at the hotel. It may be that there is ”service” in it. Overall it is quite good.

The valet here was so helpful and sweet! Cameron and Tiago were the best and so efficient and informative and made my trip so easy with their help. What a great hotel and experience. Only place I go for my Oregon business trips. The rooms are also fantastic as well as the food!

The cleanness of the hotel property was spot on , very impressed especially with being located in downtown. Our room was perfect, the housekeeping team did a wonderful job making us feel safe by providing a clean and fresh room . The afternoon manager (wore green shirt) on August 18 was very friendly and courteous to my family and I, he was very professional representative of your hotel . Will stay again! Thank you.

This gem of a hotel features HUGE rooms/suites and a lovely daily buffet breakfast. The staff was incredibly helpful from the moment we checked in, really trying extra hard to make sure our stay was perfect (it was!). Front desk staff Raquel, Woody, Brent, and Abraham was available round the clock. (AND - a special mention to the housekeeping department - I can't remember a hotel ever providing such a consistent level of spotless cleaning!). Forget anything you've seen on the news: Portland is open to visitors - and THIS is the hotel you want to stay in!