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Merpati Hotel
3.5/510 Reviews

Merpati Hotel

Pontianak|1.12km from Mall
I choose this hotel for a bathtube. I never expected the very unpleasant and offensive experience from Merpati Hotel Pontianak. I stay with them for two nights. They were not offering us an help to take our luggage to our room. Since there is no elevator and they put us in 3rd floor, I think it best to offer your guest some help. The room was dirty, the floor was cover by dust and the bed linen is full of spots also holes from cigarette ashes. The bathroom condition was not that far from the room itself. The sink leaking and the water was green. The breakfast had no many of choices, only rice, chicken something and fried noodle. All the food was greasy. I don't took my second day breakfast and choosing order some nasi padang from outside. I cannot imagine how I survived. The unpleasant moment is not over yet. At the last night, we were so hungry and want to order some food. No one picked up the phone like they were not put the right way the phone to avoid the call. So we call the reception to having information about the restaurant open hour, they said they didn't know anything about it. As I remember, the front office is just next of the restaurant and they work for the same hotel I guess. So they suggested us to go down and order by ourselves. I went to the front office to check for the second time that the restaurant still open and some old guy just putting his finger to the restaurant. That was rude number one. The rudeness is not over yet, some old lady with a green hijab and big glasses take my order. When I asked her about the Nasi Goreng Merpati, she only answer me as it is a fried rice. For godsake I know what it is. I asked for a tailored menu and she only shaken her head. I assume she cannot speaks Bahasa Indonesia. For your information they charged 30K IDR for greasy and tasteless fried rice. In the next day, someone from the front office called us and asked us to check out rudely and not offering to take our luggage down. I couldn't stand their rudeness anymore so I thrown away my key card to last night rude lady's face and hopping the hotel just close for business.

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Reviews for Pontianak Hotels

Searching for hotels near Mall? Compare room rates and reviews to find your ideal stay.
Garuda Hotel Pontianak
4.4/57 Reviews
Just tried this Hotel for the first time, but the vibe was very good. Strategic location in the middle of the city, Clean rooms, quite affordable room rates, good breakfast options and friendly service. Will come back later
Hotel 95
4.1/57 Reviews
Clean room, for the room that is new building, yes ... The old building, I don't know. Resepsinis new ... Data data time.. Wifinya ada, tapi no internet connection..
Kapuas Palace Pontianak Hotel
3.9/517 Reviews
Se always want to stay here with family. As always miss the experience here
Puri Asri Reformasi
5/51 Reviews
Ok clean comfortable and friendly owner
Orchardz Hotel Gajahmada Pontianak
3.3/511 Reviews
Good service.. strategic position.. quite efficient breakfast.. according to the price paid ... there was a complaint about the sink where the water kept coming out, but once we complained, it was dealt with quickly.. satisfied with the hotel ...
Transera Hotel Pontianak
4.3/558 Reviews
The reception is very friendly, prompt, and helpful. The hotel rooms were tidy and clean. The restaurant served tasty and simple traditional items for breakfast which was an attraction to travelers to try local foods. The hotel's spa service was commendable. The location of Transera hotel is close to the town center and other entertainment shopping outlets that give residents choices for activities. Thanks to Ani at the reception who helped us with information that made our onward travel much easier. We would recommend Hotel Transcera to those who are looking for a reasonably priced hotel in the town center.

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More about Pontianak

On Trip.com, it's easy to search for hotels in Pontianak. If you want to stay at the best hotel in Pontianak, Trip.com is here to help! In Pontianak, both areas with attractions and the city center are good places to stay. You can plan a one or two day trip to Pontianak.

Every day, travelers worldwide arrive at Supadio Airport to start their vacations and business trips in Pontianak.

On Trip.com, there are 25 recommended hotels in Pontianak. The local average price is 29 SGD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 5 four-star hotels in Pontianak at an average price of 39 SGD per night. There are 15 three-star hotels in Pontianak at an average price of 29 SGD per night. There are 4 two-star hotels in Pontianak at an average price of 17 SGD per night. Pontianak has many well-known chain hotels which are suitable for both business trips and vacations. Grand Mercure is the top choice of many travelers in Pontianak. Hotels under the Grand Mercure brand are a good choice. Hotel Harmony in Pontianak is one of the most popular hotels in Pontianak. Many tourists also stay at Kapuas Palace Hotel Pontianak.

If you want to spend a fun vacation with your family, locals recommend visiting Betung Karihun National Park. The most famous attractions locally are Equator Monument, Tugu Khatulistiwa, Juang Mandor Cemetery.

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