Grotta Palazzese Beach Hotel

This hotel property and private beach are gorgeous. The staff was also lovely. However, this is FAR from a 5-star hotel. The place had 2-4 couples there for our entire 3-night stay. However, they put us in rooms right next to each other. And, our deluxe w-patio room overlooked the parking lot when there were many empty rooms with patios on the beach side. And, our room was smaller than most standard hotel rooms. There was no luggage rack or room to sit other than the bed. The breakfast was included and it was delicious. However, that is really the only amenity offered. I was shocked to learn that if you wanted to use the private beach as a guest, you had to pay 200E more than the already high price of the room. This is not how you treat 5-star guests. If you must, add 50E a night to the rooms and let the guests use the only amenity you have. There’s no bar, no lounge to socialize with other guests, no spa, no pool and literally nothing else offered. As gorgeous and expansive as the property is, there could be a lot more to offer. The dinner menu was brief and expensive. There was no welcome drink or happy hour/cocktail hour offered for guests. There are a million small ways to make this a true 5-star hotel and it stopped short. They did provide us a shuttle to the cave restaurant on their other property which was great and that experience was 5-star all the way (which we paid for). We planned our entire Italy holiday week around this as the ending hotel over my husband’s big birthday and we left disappointed for the $. :(

Stunning hotel. We visited for my 55th birthday. The room was clean and beautifully decorated. The view - wow!!! It took our breath away. The staff could not have been more helpful or friendly. The area surrounding the hotel is well worth a visit as well. Lots of fun shops, quaint streets and yummy bistros.

Check in was slow and manual and overall service slow. Also, the hotel beach area was covered in sea**** and we could not swim

First night room got completely flooded with rain water. Ac never worked dispute staff came to fix it. The whole room smell like drain water (poop). I told the staff 3 times. They did nothing. Extremely expensive for their service and accommodations. Will not recommend or stay again

The service was slow and not good. The hotel shares the private beach with a club that plays music all day. Nothing private here.

We were very pleased with this property. However, they charge. 200 euros for beach service, which came as a surprise since it’s a Beach Hotel. Otherwise 5 stars. Not really sure whose fault this is ******* or the hotel for not being g more clear.

Lovely hotel, exceptionally nice staff. Just a pointers when staying here. Ensure you tell a driver that you are staying at the Grotto Palazzese Beach hotel and not the Grotto Palazzese hotel. They are related but not in the same location. The Hotel is located directly above the famous Grotto Restaurant as where the Beach hotel is located approx 4 kms away. Also another point is that the Beach hotel charges you $200 euro to use their private beach for the day, something I have never come across before. As mentioned the staff are so lovely, we checked out early and they kindly gave us take-away breakfast. If you are heading the Cave Restaurant, what an experience, its was amazing!!!!!

I would only give 5 stars because of the cleaning staff! Those ladies are wonderful and work around the clock. As for everything else, very average.

Wonderful property, amazing grounds. Great staff, very hospitable, helpful and charming. Amazing private beach. Overall a gem of a hotel, definitely worth coming back and experiencing this amazing resort.