Gillian
September 12, 2025
We were 3 in our room, we had to ask for more towels. When we would use them, they would take the dirty ones but not replace with clean ones. We had to ask for toilet paper.
The air conditioning leaked.
They kept asking us for money in USD when our booking was in CAD, also odd that they wouldn’t be asking for local currency.
The beds were very sunken in and uneven. The shower was rusted and had heavy calcium buildup and the water smelt like bleach. After I would shower I felt my eyes would burn when I kept them open.
The battery in the remote for the tv was dead and we had to go ask for a new one.
We requested a shuttle from the hotel to the airport, and we had to pay for it. When the service was supposed to be included.
Our booking said breakfast included, when we went to get something to eat upstairs there was no one there. Completely empty. The receptionist had to CHECK if we could get food without paying. Then SHE was the one who made the breakfast. Only thing we can say was that the breakfast she made was actually good.
The dynamics of the hotel in general were very weird. We had another guest come to meet us and she stood outside for over 30 minutes at 3am waiting to get into the hotel because there was no one at the desk.
